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1. Cyndi
   Member
   Posted 6 months ago #
   

   Using Genesis framework. Updated two sites the testimonial widget that is set to be a footer widget doesn't appear there but rather at the top of the page to the left and partially over header.

   http://wordpress.org/extend/plugins/testimonials-widget/

2. Michael Cannon
   Member
   Plugin Author
   Posted 6 months ago #
   

   Cyndi,

   Bummer… Got URLs to see the problem at?

   Michael

3. Cyndi
   Member
   Posted 6 months ago #
   

   I could email you the url if you'd like.

   PS Same thing happens if it's in a sidebar widget; it doesn't show up but appears in header.

4. Jan Dembowski
   Volunteer Mod. & Brute Squad
   Posted 6 months ago #
   

   We (well, I do...) frown on sharing email addresses here in the forum.

   But if you scroll down on the plugin page at the bottom you'll see the support email that Michael has thoughtfully provided on the plugin page.

5. Cyndi
   Member
   Posted 6 months ago #
   

   Good morning, Jan! Thank you for letting me know about that email address on the page, I completely missed it. :)

6. Michael Cannon
   Member
   Plugin Author
   Posted 6 months ago #
   

   Thank you Jan for the help.

   Cyndi, I'm looking forward to your URLs. I'd like to know why things aren't right for you.

7. Michael Cannon
   Member
   Plugin Author
   Posted 5 months ago #
   

   Cyndi, Still need help?

8. Cyndi
   Member
   Posted 5 months ago #
   

   Yes, actually. I just put it in a footer widget so you can see what happens. Site built on Genesis framework. http://theimprintdoctor.com/

9. Michael Cannon
   Member
   Plugin Author
   Posted 5 months ago #
   

   I don't see any widget in the footer.

10. Cyndi
    Member
    Posted 5 months ago #
    

    I took it down about an hour ago; client obviously didn't want it up there too long. :(

11. Michael Cannon
    Member
    Plugin Author
    Posted 5 months ago #
    

    How about this, create an admin account for the support email address found under support at http://wordpress.org/extend/plugins/testimonials-widget/. Then I can debug when I'm around and needn't worry about upsetting clients.

12. Cyndi
    Member
    Posted 5 months ago #
    

    Sending email now. Thank you!

13. Michael Cannon
    Member
    Plugin Author
    Posted 5 months ago #
    

    Checking now.

14. Michael Cannon
    Member
    Plugin Author
    Posted 5 months ago #
    

    There's JavaScript troubles.

    1. jQuery loaded from Google while the tools and such are from the website. This is a good way to have versioning issues.

    2. Uncaught Error: Syntax error, unrecognized expression: div.ostrm_categories_menu(.topmenu,.submenu) div.ostrm_categories_menu_list ul li

    When trying out Testimonials Widget, I see what you mean by the box being at the top of the screen. Next, it's not rotating which seems due to jQuery issues.

    If you can you fix the jQuery, then I can get back to debugging Testimonials Widget.

15. Cyndi
    Member
    Posted 5 months ago #
    

    Thank you, Michael. I'll fix those up (not sure if due to client-added plugins or my fault) or because we're trying out OrderStorm, either way I'll get them fixed and get back to you. You rock!

16. Michael Cannon
    Member
    Plugin Author
    Posted 5 months ago #
    

    Looks like JavaScript issues still remain open.

17. Michael Cannon
    Member
    Plugin Author
    Posted 4 months ago #
    

    Still need help?

18. Michael Cannon
    Member
    Plugin Author
    Posted 4 months ago #
    

    No response, closing.

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