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[resolved] Tags not showing on form (3 posts)

  1. julia.marshall
    Member
    Posted 1 month ago #

    Hello, I installed the MailChimp plug in for a client's site, and the tags on the form fields are not displaying. I want the "email" "first name" and "last name" tags to show. I've identified these properly in MailChimp, but they're not showing in the MailChimp sidebar. In Google Chrome, it does show the "email" field, but not the name fields, and in Internet Explorer, it doesn't show any of the tags. Here's the site: http://sysgen.ca/about-us/. I also want to make these all required fields, which I've set in MailChimp, but that's not displaying on the form either.

    https://wordpress.org/plugins/mailchimp/

  2. mc_dominic
    MailChimp Support Rep
    Posted 1 month ago #

    Hi Julia,

    Thanks for hopping in the forum. Taking a look at your site, it appears another plugin is being used. Specifically the plugin located here: https://dannyvankooten.com/mailchimp-for-wordpress/

    This forum is really geared towards supporting the MailChimp plugin here: http://wordpress.org/plugins/mailchimp/ We would be limited in the amount troubleshooting we can provide with that plugin. It might be best to reach out to the developer of the plugin for help with styling issue.

    Let us know if you have any other questions.
    -mc_d

  3. julia.marshall
    Member
    Posted 1 month ago #

    Hi mc_d,

    I'm so sorry, I should have come back and posted yesterday. I actually tried the other MailChimp plugin based on someone else's recommendation after I posted this thread, and the plugin by the other developer solved the formatting problem I was having with yours. So I think we'll just stick with that one for now. Thanks though!

    Julia

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