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Tabs and toggles stopped working. Help? (8 posts)

  1. VOstudio
    Member
    Posted 2 years ago #

    Hello everyone,
    Tabs and toggles in my website stopped working. Toggles are always fully opened without being able to close them and tabs appear but the content of the tab is simply placed on the bottom of the page instead of only showing up when you click on the tab.

    Here is an example of the tabs that don't work:
    http://www.vo-preview.nl/over-ons-2/ (tabs are the words 'over ons' and 'het bestuur')
    Example of toggle that doesn't work:
    http://vo-preview.nl/nieuws/afgeronde-acties/ (page should open with only 'HR community dag' visible until you click on the rounded plus button)

    I've been looking for a solution but I keep walking into a brick wall. I'm uncertain where to look for the issue. I'm fairly new to WordPress and websites in general. What I've tried is the following:

    - Deactivate all plugins to see if this was causing the problems
    - Deactivating the plugins via the FTP (renaming to plugins.hold) to double check this wasn't the problem
    - Re-download WP and replacing WP content and WP-includes with the new fresh files
    - Retracking my steps when the problem occurred and deleting everything from that moment on
    - Downloading a different tabs plugin to see if that one would work. It didn't

    This started before I upgraded to the newest WordPress 3.3.2 today. The theme I use is called Revelation
    Thank you for your time. I hope someone can help!

    http://www.vo-preview.nl

  2. esmi
    Forum Moderator
    Posted 2 years ago #

    Have you tried switching to the Twenty Eleven theme to rule out any theme-specific problems?

  3. VOstudio
    Member
    Posted 2 years ago #

    Hi Esmi,

    Thank you for your reply. I forgot to add that both the toggle and tabs shortcodes are built into the Revelations theme so Twenty Eleven doesn't show them. I tried contacting the author of the theme but he doesn't seem to offer support anymore.

    I downloaded a different tabs plugin that also didn't work with the Revelations theme and tested it with Twenty Eleven. It worked there. So I guess it is a theme related problem. I have no idea where to look or how to solve this though. Any idea in what direction I should be looking?

  4. esmi
    Forum Moderator
    Posted 2 years ago #

    I'm sorry but we don't not support commercial themes as you paid for support when you bought the theme.

  5. VOstudio
    Member
    Posted 2 years ago #

    I understand. I hope someone can link me to a place that might offer support. As I stated, the theme I bought doesn't offer support so I'm stuck. I just really need some help here..

  6. esmi
    Forum Moderator
    Posted 2 years ago #

    Sorry but it is not our place to keep theme vendors in business. all I can suggest is that you consider hiring someone. Or choose another theme with better support.

  7. VOstudio
    Member
    Posted 2 years ago #

    I'll look into that. Thank you for your time.

  8. azlivin008
    Member
    Posted 2 years ago #

    My tabs have also stopped working correctly. The last tab (instead of the first tab) is opening on page download.

    Did anybody find a fix for the tabs/toggles problems created by WP 3.3.2?

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