[Plugin: TablePress] not showing up

  • Resolved cdybenko

    (@cdybenko)


    10 years, 1 month ago

    Hi there,

    I have been trying to install TablePress on two new sites but it is not showing up on in the Admin Menu bar.

    I have it running on other sites and I can’t debug as to why it’s not there.

    Any ideas?

    Thanks in advance.

Viewing 9 replies - 1 through 9 (of 9 total)
  • TobiasBg

    (@tobiasbg)

    10 years ago

    Hi,

    thanks for your post, and sorry for the trouble.

    The reason for this is most likely that something went wrong with registering the access rights/capabilities in the WordPress user role system. This sometimes happens if a site uses a plugin for role or user management.

    If possible, I’d like to take a direct look at this on your site. Could you therefore please create a temporary admin account for me and send me the details via email (the address is in the main plugin file “tablepress.php”)? That way, I can investigate this directly. Thanks!

    Regards,
    Tobias

    Thread Starter cdybenko

    (@cdybenko)

    10 years ago

    Thanks for the response! I just sent you an invite to be an administrator.

    Thread Starter cdybenko

    (@cdybenko)

    10 years ago

    Hey Tobias, did you get the admin invitation to my site?

    TobiasBg

    (@tobiasbg)

    10 years ago

    Hi,

    yes, I’ve received your email. I’m on the road right now for a business trip, but I should find the time to take a look later today.

    Regards,
    Tobias

    TobiasBg

    (@tobiasbg)

    10 years ago

    Hi,

    ok, I just had the chance to take a look. As it seems, it really only was an issue with the capabilities. I restored them now, so that you can now see TablePress in the admin menu 🙂

    Regards,
    Tobias

    Thread Starter cdybenko

    (@cdybenko)

    10 years ago

    Thank you Tobias! Can you tell me how you did that so that I can do it on my other sites? I have a few that have the same issue.

    TobiasBg

    (@tobiasbg)

    10 years ago

    Hi,

    sure: To reset the capabilities, we’ll basically have to make TablePress think that it was re-installed.
    To do that, go to http://your-site.com/wp-admin/options.php in the browser. You should then see the list of “WordPress Options” with input fields to change them. (This is a powerful screen in WordPress, so be careful.)
    Scroll down to the “tablepress_plugin_options” option. In that text field (be very careful), change the number after “plugin_options_db_version” to a 0 (it should be 23 right now, I think). Then save the changes.
    That will reset some stuff inside TablePress internally and should also re-add the capabilities, so that you can then see the TablePress entry in the admin menu.

    Regards,
    Tobias

    Thread Starter cdybenko

    (@cdybenko)

    10 years ago

    Perfect! Thank you!!!

    TobiasBg

    (@tobiasbg)

    10 years ago

    Hi,

    no problem, you are very welcome! 🙂 Good to hear that this helped!

    Best wishes,
    Tobias

    P.S.: In case you haven’t, please rate TablePress here in the plugin directory. Thanks!

Viewing 9 replies - 1 through 9 (of 9 total)
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