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Switched hosts, white screen :-( (6 posts)

  1. timbearcub
    Posted 11 months ago #

    I switched to my own VPS, but OGraphr is the only plugin not to work on the new server. If I activate this or the previous version the site goes down and all I get is a white screen!

    Shame because I LOVE this plugin and use it with my Facebook posts...any idea what might be causing this? Everything else except one bit of code I wrote (and now removed) has worked...


  2. idleberg
    Plugin Author

    Posted 11 months ago #

    hmm, that's a tough one. maybe you could activate wordpress' debug mode and see what happens. also, what php version do you use and is there a chance you're using xcache?

  3. timbearcub
    Posted 11 months ago #

    PHP Version => 5.3.10-1ubuntu3.6
    I checked for xcache before and sure it wasn't installed, just checked now and it's installed. Going to uninstall it and retry...

  4. timbearcub
    Posted 11 months ago #

    Nope - totally removed xcache via apt-get purge. Locate xcache and php -i says no xcache.

    Install latest OGraphr, press activate. White screen still. The only way to bring back the site (any URL) is delete meta-ographr directory, then the site comes back up.

    I don't have any other caching plugins either. Hmm what can it be?

  5. timbearcub
    Posted 11 months ago #

    I added these to my config:

    // Enable WP_DEBUG mode
    define('WP_DEBUG', true);

    // Enable Debug logging to the /wp-content/debug.log file
    define('WP_DEBUG_LOG', true);

    but I can't see any log files or anything when I try to activate OGraphr and it fails?

    When it fails it's doing this:


    that's when it goes 'white' and takes the site down. There's nothing in the page source - not even an error - just blank. Only deleting the directory brings the site back; I checked there wasn't any logs in there.

  6. idleberg
    Plugin Author

    Posted 11 months ago #

    have a look at wp-content/debug.log

    so, both front- and backend of the site are white? may i ask what theme you're using? also, if it's not asked too much, could you try the last couple of major versions (0.7.11, 0.6.14) to see if the problem persists.

    i have to admit, i'm most clueless so i can offer nothing but trial and error. hope we can track it down!


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