I have a client with the unfortunate happenstance that the middle of their last name contains the word anal. so anything that contains their name, which I'm shortening for anonymity sake, VanAl.......@comcast.com is filtered as spam.
I can't tell if it's the plugin, WordPress, or the hosting provider who are filtering out the address, but the plugin returns the failure notice in a yellow box, "Failed to send your message. Please try later or contact the administrator by another method."
I would appreciate help in understanding:
1) where does this filtering occur?
2) How do I turn it off?
3) Is there an alternative such as label as spam and send anyway?