WordPress.org

Ready to get started?Download WordPress

Forums

Suspended Account (6 posts)

  1. Katrien
    Member
    Posted 7 years ago #

    Hello,
    Can anybody please help us ?
    We were registered under jbay and 2 days ago we went on our website jbay.wordpress.com and got the message: account archived or suspended ?
    We emailed wordpress, but no response so far. We could not even login anymore to post this question on the forum, so I had to register again.
    We don't understand what the problem is, ...
    We were so stoked about wordpress...
    Thanks, anyone, for your help !

  2. icd10
    Member
    Posted 7 years ago #

  3. fembat
    Member
    Posted 7 years ago #

    Usually they tend only to suspend accounts if they have breached their terms and conditions in some way. Double check them and make sure your site was OK in this regard.

    Other than that it is just a case of waiting until they respond. They probably have a lot of support queries so you might need to be patient.

    Sorry I could not help further.

  4. Katrien
    Member
    Posted 7 years ago #

    We still don't have a reply from wordpress.com.
    Would it be possible to keep our jbay.wordpress.com and host it ourselves ?

  5. whooami
    Member
    Posted 7 years ago #

    no, its not. thats not how the internet works. you can of course, keep the content of your posts, assuming you have it/them memorized or backed up somewhere -- but you cannot keep that url.

  6. fembat
    Member
    Posted 7 years ago #

    As whooami stated it would not be possible for you to retain jbay.wordpress.com - the internet simply does not work that way. To host the blog yourself you would need to obtain your own domain and web hosting.

Topic Closed

This topic has been closed to new replies.

About this Topic