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[resolved] Support appreciation: A tipping system? (8 posts)

  1. tiamaureenjohnson
    Member
    Posted 6 months ago #

    Would WordPress consider integrating a bitcoin/crytocurrency tipping system into the support forums, like the one used on Reddit (/r/bitcointip), so those who would like to show their appreciation can tip?

    It could also simply be a community effort. Ask those offering support to share their currency address if they are interested in being tipped for their support.

    I really appreciate the help here and I also want to see cryptos become more mainstream, so I thought it would be a cool idea if cryto-tipping became a thing on the WordPress support forums.

  2. Andrew
    Forum Moderator
    Posted 6 months ago #

    But why tipping in the form of payment? People can just say "thank you" and that's enough of a tip for any genuine volunteer. In my opinion giving payment tips would attract the wrong type of "volunteer" and sour the mood on the forums.

  3. tiamaureenjohnson
    Member
    Posted 6 months ago #

    Good thoughts, and I don't disagree. Anyone have any thoughts?

  4. Not at this point in time, no :) We try not to monetize support, it gets people too ... antsy about the wrong thing.

    That said, many of us keep tipjars on our personal websites (linked from our usernames) for that sort of thing. But we volunteer because we want to, not for reward.

  5. tiamaureenjohnson
    Member
    Posted 6 months ago #

    I agree with you too, and I appreciate the volunteer support here at the word press forums.

    On a couple occasions I have not received responses for support post. Although cannot speak for others, I will take a stab in the dark and say this has happened to others. In situations such as this, tipping could be and incentive rather than just a reward.

    Opinions on tipping as an incentive?

  6. In my (not so terribly humble) opinion that wouldn't be a good thing here. That may work in other places but it's the volunteer community that drives WordPress forward. Incentivizing the support in that way would distract from the community spirit.

    On a couple occasions I have not received responses for support post.

    That happens sometimes. Your topic will/is read but if people do not have an answer then there isn't much point in replying.

    Although cannot speak for others, I will take a stab in the dark and say this has happened to others.

    That's something that you can contribute to solving. Visit the No Replies link and find a topic that you can help with. ;)

    http://wordpress.org/support/view/no-replies

    Also keep in mind that when someone does offer something for help those topics do get closed.

    http://codex.wordpress.org/Forum_Welcome#Offering_to_Pay

  7. It's even happened to me and Jan :)

    The issue isn't people need incentive, the issue is people need the time and the knowledge. Now SOME of us are lucky enough to get paid to help on the forums (we're subsidized by our companies). Most are not. And even though my company pays me to be here, I have other expectations. I'm like 40% WPORG, 60% company stuff, and that's as it should be, since I get to make WP better at our company, write code for core, ebooks etc...

    We're not going to incentivize the forums. It's just against the goals.

  8. tiamaureenjohnson
    Member
    Posted 5 months ago #

    Excellent points. Helps me to understand the forums a bit more. Thank you for taking the time to share you thoughts.

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