Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor leahkoerper

    (@leahkoerper)

    Hi Franck160,

    I’m sorry you had a disappointing experience with our plugin. We work very hard to make and thoroughly test each new version we release, but there are so many possible variations within the WordPress world that it is impossible to catch everything. I’m sorry that you experienced two recent bugs, and I can definitely see how that would be extremely frustrating. We continue to strive for the best and most compatible calendar plugin available, and I hope that your future experiences with The Events Calendar will be more positive.

    Best,
    Leah
    Modern Tribe Support Maven

    Thread Starter Franck160

    (@franck160)

    Thanks, all came back to “normal”, I mean great plugin & great feature…
    But I’m not convince at all by “your” (TEC) answer in the other thread… 😉

    Hey again Franck160! Thanks for the follow-up. I see you mention that you got it back to normal; does that mean your issues have since been sorted? If so, any chance you’d be willing to update your review to reflect that things are back to working order?

    If not, please let us know in a new set of forum threads and we’ll do our best to get you sorted. I would love to do what we can to get back in your good graces and earn a higher review from you. Thanks, too, for your helpful feedback so far.

    Thread Starter Franck160

    (@franck160)

    Hi @roblagatta,

    Yes! ended! 😉 I tried to do it… but can’t modify again my review:(
    Should I create a new one?

    PS: You also noticed, I guess, my skepticism about “Tribe”‘s answer about this problem… Bug… Way to handle it… Anything to add here?

    BR – Franck

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    but can’t modify again my review

    Sure you can, just use this link.

    https://wordpress.org/support/view/plugin-reviews/the-events-calendar#postform

    Thanks for the helpful link there, Jan!

    Franck160: awesome to hear you got things sorted 🙂 Thanks for taking the time to reply and let us know. Stoked that you were able to get back on the right track!

Viewing 6 replies - 1 through 6 (of 6 total)
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