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[resolved] SugarSync API: cUrl Error: SSL read (9 posts)

  1. Chad Warner
    Member
    Posted 1 year ago #

    I have several sites backing up to the same SugarSync account. This has been working for months. Starting today, I'm getting SugarSync API: cUrl Error: SSL read in my logs.

    I checked the To: SugarSync tab for the jobs, and they show SugarSync is authenticated. However, for Sync folder selection, it shows cUrl Error: SSL read. I've deleted authentication and reauthenticated to no avail. My SugarSync account looks fine as far as I can tell.

    http://wordpress.org/extend/plugins/backwpup/

  2. shirotora
    Member
    Posted 1 year ago #

    me too. since 10 May.
    Sync folder selection cUrl Error: SSL read: error:00000000:lib(0):func(0):reason(0), errno 104

  3. Robert Windisch
    Member
    Plugin Author

    Posted 1 year ago #

    Hi,

    please check that your provider supports trusted SSL connections. It could be that our plugin can't get a trusted connection to SugarSync.

    regards,
    Robert

  4. Chad Warner
    Member
    Posted 1 year ago #

    This started happening suddenly (within the last few days; I first noticed it yesterday) and on several hosts: Bluehost, Hostmonster, GoDaddy, ProHosting. These sites have been backing up to SugarSync without issue for several months. So, I don't believe it's an issue with the host.

    Please let me know how else I can help troubleshoot.

  5. Toshiyuki Hattori
    Member
    Posted 1 year ago #

    Same problem with me. Upto 10th May, backup to SugarSync had been perfect,
    but on 14th May the problem happened suddenly. (thru 11th - 13th, no backup jobs given to SugarSync)

  6. Toshiyuki Hattori
    Member
    Posted 1 year ago #

    After posted the above message of mine, I checked Sync folder selection and noticed cUrl Error: SSL read:error:00000000:lib(0):func(0):reason(0), errno 104 message disappeared. Then, I tried to run a backup to SugarSync, and noticed that the job was done without problem.

  7. Robert Windisch
    Member
    Plugin Author

    Posted 1 year ago #

    Hi Toshiyuki,

    maybe the error was on SugarSync. Our Plugin depends many things to work. That's why we have such problems to get many errors solved.

    regards,
    Robert

  8. Chad Warner
    Member
    Posted 1 year ago #

    My sites are also backing up to SugarSync now.

  9. Toshiyuki Hattori
    Member
    Posted 1 year ago #

    Dear Robert-san,

    thanks for your comment and good support.

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