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Knews Multilingual Newsletters
[resolved] suddenly missing the chart_.png's in "knews_stats" (10 posts)

  1. aundc
    Member
    Posted 1 year ago #

    i saw now, after updating from one of the last knews versions 1.?.? to knews 1.2.8 that there on the "...page=knews_stats"-page the files=chart1.png, chart2.png and chart5.png aren't generated anymore.

    but in the previous version (?) and in another nearly fresh installed knews 1.2.8 on another wp-site this is working best.

    should i have to reinstall knews 1.2.8?
    but how to save first the allready finished one newsletter, it's possible?
    thx!

    http://wordpress.org/extend/plugins/knews/

  2. creverter
    Member
    Plugin Author

    Posted 1 year ago #

    Older knews versions load the images through non WP standards way. This has changed, but the images should seen... Please, go with FTP to the folder /wp-content/plugins/knews/tmp and confirm the images are in it.

    Regards,
    Carles.

  3. aundc
    Member
    Posted 1 year ago #

    well, thank you at all!
    it is very pleasant how to get help in this very involved forum.

    these image-files are in the /tmp folder but not shown although,
    i. e. did clear the browser-cache, nothing. hmm.

    so i don't care about that phenomenon anylonger and decide to simly re-install knews 1.2.8 after sending this above mentioned NL tomorow

    best regards!

  4. creverter
    Member
    Plugin Author

    Posted 1 year ago #

    For everybody: seems a bug in some webservers config: the image is served as UTF-8 encoded and corrupt. we are looking for a solution.

  5. creverter
    Member
    Plugin Author

    Posted 1 year ago #

    @aundc: Some users feedback us latest version 1.2.9 solves the issue, can do you confirm?

    Thanks,
    Carles.

  6. aundc
    Member
    Posted 1 year ago #

    hi Carles,

    sorry, it doesn't.

    Cheers

  7. burakali
    Member
    Posted 9 months ago #

    The solution is to edit the download.php file located under knews plugin folder under /direct subfolder.

    After the following line:

    if (! $Knews_plugin->initialized) $Knews_plugin->init();

    you need to add the following lines:

    ob_clean();
    ob_start();

    and after the following line:

    echo $file;

    add the following line:

    echo ob_get_clean();

    I hope the plugin developers will do this update.. I always have this problem with my knews installation and need to do the above correction for each update of the plugin...

    Good luck...

  8. creverter
    Member
    Plugin Author

    Posted 9 months ago #

    Hello. I'm sorry for the delay, we will add this in the next update...

    Regards,
    Carles.

  9. creverter
    Member
    Plugin Author

    Posted 8 months ago #

    Hello. The new release include the patch (1.5.4).

    Thank you very much,
    Carles.

  10. burakali
    Member
    Posted 8 months ago #

    Great, thanks for this plugin by the way...
    Good luck.

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