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Pardot
[resolved] Success Page For Pardot Plugin (11 posts)

  1. djrara
    Member
    Posted 6 months ago #

    Hello,
    Is it possible to direct the user to a specific success page (separate URL) upon submission of the Pardot form? We are using the Pardot plugin and WP 3.8.
    Thanks!

    http://wordpress.org/plugins/pardot/

  2. Cliff Seal
    Member
    Plugin Author

    Posted 6 months ago #

    Hi! You should be able to do this in Pardot.Take a look at the methods here: http://www.pardot.com/faqs/forms/can-forms-be-set-to-redirect-to-a-success-page/

    Does that help?

  3. djrara
    Member
    Posted 6 months ago #

    Hi Cliff,
    Thanks for the fast response. I was trying to setup the success page in WordPress. It sounds like I just need to set this up in Pardot and leave the form on WP as is.
    Thanks!

  4. Cliff Seal
    Member
    Plugin Author

    Posted 6 months ago #

    Indeed. We try to keep settings like that centralized, so that it's never confusing where things are being changed.

  5. djrara
    Member
    Posted 6 months ago #

    Hi Cliff,
    I setup the redirect in Pardot and it works, except that it creates an infinite redirect. Our form is a sitewide newsletter signup (in footer). After signing up no matter what page I access on the site it redirects me to the success page. And once on the success page it continually reloads the page. Any ideas?

  6. Cliff Seal
    Member
    Plugin Author

    Posted 6 months ago #

    I'd chat with Pardot Support now that this is out of plugin territory. They'll be happy to help you get sorted out!

    Just to be clear, though: if you're using the JS redirect method, make sure that's going in your 'Thank You Code' in Pardot, not in the code of your site.

  7. djrara
    Member
    Posted 6 months ago #

    Hi Cliff,
    I appreciate the help. The redirect is actually a work around because the iframe pardot code is breaking our responsive website design. Is there anyway to utilize WP pages with pardot forms without using iframes?

  8. Cliff Seal
    Member
    Plugin Author

    Posted 6 months ago #

    In that case, you just need to set a max-width of 100% on iframes. Our embeds do just fine on the default themes that are responsive. :)

  9. Cliff Seal
    Member
    Plugin Author

    Posted 6 months ago #

    For instance:

    embed, iframe, object, video {
        max-width: 100%;
    }
  10. djrara
    Member
    Posted 6 months ago #

    Thank you sir, I appreciate the help. Also, I figured out the infinite redirect. The following box was unchecked "Always display form after submission Disable the 10 minute waiting period after submitting a form". The code was checking to see if the person had submitted the form in the last 10 minutes and if so launched the redirect. Checking this box resolved that issue.

  11. Cliff Seal
    Member
    Plugin Author

    Posted 6 months ago #

    Ah! Great to hear.

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