WordPress.org

Ready to get started?Download WordPress

Forums

MailPoet Newsletters
[resolved] Subscription: widget problem (5 posts)

  1. olivier1244
    Member
    Posted 1 year ago #

    Hi there. I already have a ticket on Wysija helpdesk, no luck so far, that's why I'm here. I've seen that some people have had the same issue, but I couldn't find any solution to my problem.

    I remember it was working fine on my site. Not anymore.
    I checked but I couldn’t find any conflict with other widgets.

    The problem:

    When entering a new email for sucription I receive the following error messages:

    •textStatus:error
    •errorThrown:No Transport
    •responseText:undefined

    I have tested on several browsers. Same thing. Could someone help asap, Wysija is really great and perfect for my needs, but with this issue....
    Thanks!

    media.unmikonline.org

    ps: I have updated and I am using the very last version.

    http://wordpress.org/extend/plugins/wysija-newsletters/

  2. MailPoet Staff
    Member
    Plugin Author

    Posted 1 year ago #

    Can you confirm that we answered your ticket on support.wysija.com?

  3. Ben
    Member
    Plugin Author

    Posted 1 year ago #

    There could be many reason for ajax request errors of this type.
    I made a quick search on google and this is what came up : http://stackoverflow.com/questions/5241088/jquery-call-to-webservice-returns-no-transport-error
    So this could be a problem of cross domain request, maybe you have two different address in your WordPress settings home url and site url. This sometimes happen when one has www and the other one is www-less.
    Cheers,
    Ben

  4. lafortuna
    Member
    Posted 1 year ago #

    When using the widget to subscribe to the email, a user gets the following error message.

    textStatus:error
    errorThrown:Not Found
    responseText:

    I am using WordPress 3.4.2 and the Wysija 2.1.8 free newsletter. I have tried both SMP and gmail for sending method and the response is the same.

    The WordPress address (url) is different from the site address (url).

    Has the cross-browser problem been resolved?

    Thanks!

  5. MailPoet Staff
    Member
    Plugin Author

    Posted 1 year ago #

    @lafortuna Please get in touch on our support site to follow up: http://support.wysija.com/

Topic Closed

This topic has been closed to new replies.

About this Plugin

About this Topic