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[resolved] Subscribed users not getting emails -- HELP! (3 posts)

  1. karenlatimer
    Member
    Posted 1 year ago #

    I am trying to get my forum off the ground, invested time and energy into marketing a 30 Day Fitness Challenge forum, got people to sign up and no one getting emails when we post. Please help!

    http://wordpress.org/extend/plugins/mingle-forum/

  2. Gargoyle297
    Member
    Posted 1 year ago #

    So...
    it seems like I'm not the only one. I submitted the same request directly to the developer but, by his answer, I thought I was the only one to intercept this issue...
    I've been told that mingle forum uses the same wp email mechanism and that this issue has never been reported before.
    The developer suggests to check the email log to search for any kind of condition that blocks the mingle forum emails.
    I'm going to perform this check.

    bye

  3. Gargoyle297
    Member
    Posted 1 year ago #

    Karen, try this...
    Install a plugin that can change the behaviour of the wp_mail system: The standard method is the standard php_mail() but seems that some kind of email, sent via this method, are blocked by some providers. I checked my wp-mail log and I noticed this kind of failure.
    So:
    1) I created an email account to be used by wordpress to send email
    2) I installed the wp-smtp-mail plugin and configured the access to this account (smtp mail server address, account and password like in configuring thunderbird)
    3) I tried again (all the wordpress email functions) and it seems to work

    I hope this helps...

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