Hi,
I’m using Subscribe2 version 6.1 for a client’s company blog. The e-mail notifications were working fine when sending an e-mail for each post.
But we need to send daily or weekly digests, but that function isn’t working at all, and nobody is receiving e-mails and my client is pissing me off.
Is there any way to work this around? Any settings? Any update?
Please help me here.
Thanks!
@rluquis,
The periodic emails in Subscribe2 rely upon the psudo-cron functionality built into WordPress. There are issues with this on low traffic sites (i.e. those in development) and also on some server configurations.
Get a hold of the WP-Crontrol plugin and see if that helps you identify whether the cron events are running at all.
I follow your recommendations and proceeded to install WP-Control. After installing the plug-in I hit Do Now on the hook s2_digest_cron and nothing happened. :/
This is frustrating…
Thanks!
@rluquis,
Okay, but are the cron events running as scheduled according to what you are seeing in WP-Crontrol.
Pressing Run Now won't work as Subscribe2 checks if the email is due and it likely isn't yet.
I'm having a similar issue and when I hit the Resend Digest button, it gives me the message 'The Digest Notification email contained no post information. No email was sent' even though 6 posts had just been completed.
My cron jobs for everything else on my site so not sure what else to try.
@Gooma2,
The resend button tries to collects posts that should have sent with the previous email. If you made 6 new posts after this email was scheduled they should go into the next email.