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1. fhufkie
   Member
   Posted 5 months ago #

   I installed and tested Subscribe2 until I was blue in the face and everything seem to work fine.. with our database...

   But as soon as I add the client database no emails gets sent out.. I went on email verification websites to make sure all email addresses are valid.. And is!! Other then a spelling mistake in a email address nothing seems to be invalid.. As for the miss spelled email address surely it should still work... right??

   I dont know if its email format or delayed server responses but for some reason it just doesnt work with the client database...

   Please help... any help would be appreciated...

   Thanks!!

2. Rab
   Member
   Posted 5 months ago #

   Does any emails work from the other site? Can be a server configuration issue. You can also set it to send just 1 email at a time, as bulk bcc emails can also have problems with some hosts.

3. fhufkie
   Member
   Posted 5 months ago #

   Thanks for the quick response Rab...

   Yes.. I tried it with a database with the same amount of entries as the clients one and it works on there server... it sends the mail as expected...

   Just doesn't seem to want to work with this specific database... its only +/- 30 email addresses... really not that many I think.

4. MattyRob
   Member
   Posted 5 months ago #

   @fhufkie,

   Visit Settings->Subscribe2 and set the number of recipients per email to 1 and also make sure that on your client site the 'Sender' in the same Settings window has an email address on the same domain as your blog. Their email address will be available in Users->All Users and the Username on that screen will match those in the Sender drop down in the Settings->Subscribe2.

   By 'same domain' I mean of the blog is hosted at http://www.example.com then the email address for the sender should be something like admin@example.com rather than a generic hotmail, googlemail or yahoo email address.

5. fhufkie
   Member
   Posted 5 months ago #

   Hey MattyRob,

   Thanks for the information!! It worked... Rab also mentioned that, that could be the case but I didn't understand properly..

   I had my doubts about forums but you guys are onnit! Well done!!

   Thank you again!!

6. Gil
   Member
   Posted 5 months ago #

   Visit Settings->Subscribe2 and set the number of recipients per email to 1 and also make sure that on your client site the 'Sender' in the same Settings window has an email address on the same domain as your blog. Their email address will be available in Users->All Users and the Username on that screen will match those in the Sender drop down in the Settings->Subscribe2.

   I have done all of that.

   The author of a post always gets notification of his own post and of comments (via subscribe-to-comments-reloaded.

   I have tried subbing all registered users in bulk, and then unsubbed them and subbed only one subscriber (a test account going to another email account of mine).

   Stuck and stumped.

   gil

   (UPDATE) The notices are working at http://daybreakrotary.us but NOT on a sub-domain multisite part of the same domain.

7. MattyRob
   Member
   Posted 5 months ago #

   @Gil,

   Is Subscribe2 enabled on the sub-domain site? I don't test on multisite as it's a nightmare (read not found a way to do it) to install locally for testing purposes.

   If it is enabled is this as a site wide or per blog set up?

8. Gil
   Member
   Posted 5 months ago #

   @Matty, it is network activated. I am able to get to the settings on the sub-domain site. And I can see these settings in the database: (wp_3 is the sub site)

   In wp_usermeta, user 28

   wp_3_s2_autosub = yes
   wp_3_s2_authors = null
   wp_3_s2_format = excerpt
   wp_3_s2_cat1 = 1 (and so on for all categories
   wp_3_s2_subscribed  = 1,3,4,5,6,7,8,9,10,11,12,13,14,15,16,28,31,83

9. MattyRob
   Member
   Posted 5 months ago #

   @Gil,

   That all looks fine.

   Check in the Subscribers area and ensure you have some active subscribers on that blog. Also, see if you can send a Preview email from the Settings page.

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