WordPress.org

Ready to get started?Download WordPress

Forums

Subscribe2
[resolved] Subscribe Form & Server error message (10 posts)

  1. jprano
    Member
    Posted 1 year ago #

    My form shows in Chrome browser and not in Firefox.
    Anything I can do to correct this?

    In Chrome after subscribe I get 'A confirmation message is on its way!'

    Then after I close I see;
    'Sorry, there seems to be an error on the server. Please try again later.'

    I don't see any errors on my server with anything else.
    Any fixes and suggestions will be appreciated.
    http://thewordisart.com/blog

    http://wordpress.org/extend/plugins/subscribe2/

  2. mattyrob
    Member
    Plugin Contributor

    Posted 1 year ago #

    @jprano,

    It seem you may have enabled AJAX in the settings but you are not using those feature. Turn that off and try again.

  3. jprano
    Member
    Posted 1 year ago #

    Thanks for the reply mattyrob.
    As you suggested, I disabled AJAX however problems are still there.

  4. mattyrob
    Member
    Plugin Contributor

    Posted 1 year ago #

    @jprano,

    On the Subscribe2->Settings page are you sending the emails from an on-domain user? There will be a red-banner if you are not.

    Do other emails send from the site like for comments in moderation and if you forget your password?

  5. hjm8606
    Member
    Posted 1 year ago #

    I'm getting this same error too. Any other suggestions?

  6. mattyrob
    Member
    Plugin Contributor

    Posted 1 year ago #

    @hjm8606,

    Do any emails send through your blog at all? Do you get emails for new comments on ones in moderation? Does an email arrive if you click on lost password on the login screen?

  7. hjm8606
    Member
    Posted 1 year ago #

    Yes, blogs are sending out. I don't get emails for comments in moderation. Yes, I receive the password reset from the login screen.

    This just started happening after I did an update. Do you recommend going back to the previous version? If I un-install the plugin and re-install and old one, it won't lose any email addresses correct?

  8. mattyrob
    Member
    Plugin Contributor

    Posted 1 year ago #

    @hjm8606,

    You need to update again to 8.8. you can download it from here:

    http://downloads.wordpress.org/plugin/subscribe2.8.8.zip

    I'm in tyhe final stages of testing but that code looks very stable.

  9. hjm8606
    Member
    Posted 1 year ago #

    It says I need to un-install to update to that one manually. Will that lose any email addresses, if I uninstall?

  10. mattyrob
    Member
    Plugin Contributor

    Posted 1 year ago #

    @hjm8606,

    Apply the update via FTP, DO NOT uninstall the current version in WordPress or you will lose all of your subscribers and settings.

    If you wish you can wait 24-48 hours and I should have officially release version 8.8 by then.

Topic Closed

This topic has been closed to new replies.

About this Plugin

About this Topic

Tags

No tags yet.