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Submittable
[resolved] Submittable Categories Won't Refresh (10 posts)

  1. DPoncy
    Member
    Posted 1 year ago #

    I don't know if this is a plugin problem or a WordPress cache problem.

    I have edited my Submittable submissions page, but the edits do not show up on my WordPress site. I have cleared my cache, both on WordPress and locally on my browser, but I continue to see the original submissions page before I edited it.

    Any suggestions would be appreciated. This is a great looking plugin and I would love to be able to use it.

    http://wordpress.org/extend/plugins/submission-manager-by-submittable/

  2. mfitzerald
    Member
    Plugin Author

    Posted 1 year ago #

    Hi DPoncy,
    No, it should refresh. Could you send me a link to your Submittbale form and to the WP page you're trying to plug it into and I'll see if we can debug?

    Thanks! Sorry you've run into this.

    Best,
    Michael

  3. DPoncy
    Member
    Posted 1 year ago #

    Hi Michael,

    Thanks for the prompt reply. The URL to our submissions page is http://egjournal.fictionworks.net/home/

    Our submittable form is http://elohigadugi.submittable.com/submit/

    Regards,
    Duane Poncy

  4. mfitzerald
    Member
    Plugin Author

    Posted 1 year ago #

    Hi Duane,
    We're able to reproduce. It seems WP caches the RSS feed. We're looking into a way of overriding that. I will let you know.

    Sorry you ran into this.

    Best,
    Michael

  5. mfitzerald
    Member
    Plugin Author

    Posted 1 year ago #

    Hi Duane,
    Caching has been set to 60 seconds in the latest version. It should help with this problem.

    Let us know if it continues.

    Thanks!

    Best,
    Michael

  6. juicysauce
    Member
    Posted 1 year ago #

    Hello! I'm still having problems with this, even with the latest version (1.0.6) of the Submittable plugin.

    On my site's page I see only two categories:
    http://motionographer.com/submit/

    On my Submittable form, I see the correct categories:
    http://motionographer.submittable.com/submit

    Please help!
    Thanks!

  7. mfitzerald
    Member
    Plugin Author

    Posted 1 year ago #

    Hi JuicySauce!

    I'm really sorry you're running into this. I took a look and am seeing all 3 categories now. Is it still not working on your end?

    There is still a 60 second cache, so you might see a small delay, but it should refresh immediately after that.

    Sorry again.

    Best,
    Michael

  8. juicysauce
    Member
    Posted 1 year ago #

    Thanks so much for your reply! You're right: it's showing properly know. It seems there was a 12-hour delay, though. My suspicion is that's a setting outside the scope of the Submittable plugin, but I don't understand how WP ingests RSS data enough to make an educated guess.

    At any rate: all is well now!

  9. mfitzerald
    Member
    Plugin Author

    Posted 1 year ago #

    Hmmm.. Ok, we'll play around.

    WP uses something called Simple Pie for taking RSS. http://www.simplepie.org/

    It's pretty great for 90% of the functionality, but a little blurry on some of the edge cases.

    Sorry again that you ran into this.

    Best,
    M

  10. luke.finsaas
    Member
    Posted 1 year ago #

    Hi Michael,

    Great plugin. I'm also running into this issue.

    http://www.around-around.com/submit/

    https://around-around.submittable.com/submit/

    Is there anyway that you've seen to force a rescrape? Otherwise, we can wait a few hours and let it happen automatically--not the end of the world.

    Thanks!

    Luke

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