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[resolved] submit twice before mail sent (3 posts)

  1. riflebird
    Member
    Posted 6 months ago #

    Hi there,

    Just installed plugin following problem with Contact Form 7 (and it's non-existent support). Super fast and easy installation but when I fill in form, I have to hit the submit button twice to initiate the "thanks for contacting..." text and send the mail.

    Site is http://www.sfny.co.uk. I'm using 'Responsive' theme on WP 3.5.1

    Any ideas? Any help greatly appreciated.

    Dave

    http://wordpress.org/plugins/contact-form-plugin/

  2. bestwebsoft
    Member
    Plugin Author

    Posted 6 months ago #

    Hi Dave,

    Have you made any changes in the plugin's code? If yes, could you pleas specify them?
    Please try to deactivate your plugins one by one and check at the same time if the problem is fixed.
    It may also be caused by your theme, please try to install a standaed WP theme (2014, 2013, 2012.

    Sincerely,
    BestWebSoft Support Team

  3. bestwebsoft
    Member
    Plugin Author

    Posted 5 months ago #

    Hi Dave,

    Unfortunately, you haven’t provided the necessary information so we consider your problem resolved.

    Sincerely,
    BestWebSoft Support Team

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