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[resolved] Stumped - one install works, one doesn't. (11 posts)

  1. olavf
    Member
    Posted 11 months ago #

    So I rolled out the plugin yesterday on my photography site, and it works like a charm, though there are some CSS issues with FB and Facebook (I can't remember if they existed pre-1.3.0) where the text is black on my gray background (unlike the white background of the G+ tab).

    I tried loading it on one of my other sites, and am getting no joy though. I've tried disabling nearly every plugin that could possibly affect a blog post, and it just won't load - all I get is the WP comment box.

    There are some differences in installs that may be a clue, so I'm looking for ideas. On the site that works, I was able to use a verified email address to link the pages back. For this site, however, I had to use the alternate method of adding code to the site - I don't have any email addresses associated with the URL. So, I'm using the Google Author Link plugin (http://wordpress.org/extend/plugins/google-author-link/) which passes Google verification, and I've also tried hard-coding it in the footer instead (which also passed).

    Theme is 'Origin' by Alien WP (http://wordpress.org/extend/themes/origin)

    Sample page is here - http://www.nomdujour.net/?p=147

    TIA, Olav

    http://wordpress.org/extend/plugins/gplus-comments/

  2. Brandon Holtsclaw
    Member
    Plugin Author

    Posted 11 months ago #

    I'll see if I cant check into it this afternoon

  3. olavf
    Member
    Posted 11 months ago #

    Thanks Brandon - no rush since this site only really gets traffic when I cook, but if it's a functional issue, I'd really like to see your plugin succeed - I played with it a bit on G+ last night, and it's pretty much what I've been looking for in a commenting system.

  4. Brandon Holtsclaw
    Member
    Plugin Author

    Posted 11 months ago #

    it looks like the theme is loading the comments a bit strange ...

    try changing the

    <?php comments_template( '/comments.php', true ); // Loads the comments.php template. ?>
    to
    <?php comments_template( '', true ); ?>

    in singular.php of the theme

  5. olavf
    Member
    Posted 11 months ago #

    That didn't seem to have any effect.

    I forgot to mention that Disqus does work if I enable it though.

  6. olavf
    Member
    Posted 11 months ago #

    It's definitely thematic, though. I switched over to twenty-ten on a hunch, and it works.

    So you're probably right - it's somewhere in how the comments are loaded but I don't know enough code to be able to find it.

  7. chuckingit
    Member
    Posted 11 months ago #

    fyi - i had similar issue in that the plugin did not work with many of my Theme Hybrid Parent and Child themes so i reached out to Justin and he said the following (see below) and that worked ... so now your plugin works great in my responsive child theme - way cool ... hope this helps ... cordially, chuck scott

    ============
    from this thread ->
    http://themehybrid.com/support/topic/gplus-comments-with-shell-child-theme

    Add this to your theme's functions.php file:

    remove_filter( 'comments_template', 'gplus_comments_template' );
    add_filter( 'comments_template', 'gplus_comments_template', 99 );

    Basically, the plugin isn't adding it's filter late enough. This is a problem I often see with these types of plugins.

  8. Brandon Holtsclaw
    Member
    Plugin Author

    Posted 11 months ago #

    @chuckingit great! ty very much and I'll change the priority for the filter in the plugin its self. Thanks for the tip-off.

    I cant see the support thread myself ( not a customer ) but please send my thanks to them as well :)

  9. Brandon Holtsclaw
    Member
    Plugin Author

    Posted 11 months ago #

    Version 1.4.4 bugfix release that now runs at a higher priority now available.

  10. Justin Tadlock
    Member
    Posted 11 months ago #

    @Brandon

    Thanks for updating that. I think you're one of the first plugin authors that actually took my suggestion for using a higher priority on this filter hook. I know it'll save both of us from a headache or two down the road. :)

  11. olavf
    Member
    Posted 11 months ago #

    @Brandon - that fixed the problems with the Origin theme too.

    You.Are.Awesome.

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