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[resolved] Stuck on creating zip archive... (8 posts)

  1. chiefbrody2001
    Member
    Posted 1 year ago #

    Just started to use this plugin and set it to do a files and database backup once every week. My files/database is currently around 300mb.

    However, while the database backup has completed, the database and files page hangs on "creating zip archive".

    Any clues?

    http://wordpress.org/extend/plugins/backupwordpress/

  2. faina09
    Member
    Posted 1 year ago #

    I got same issue. Try disabling and re-enabling the plugin

  3. Tom Willmot
    Human Made
    Plugin Author

    Posted 1 year ago #

    This should have been improved in version 2.1.

  4. Tom Willmot
    Human Made
    Plugin Author

    Posted 1 year ago #

    Could you retest with version 2.1 and see if your site is now able to backup?

  5. chiefbrody2001
    Member
    Posted 1 year ago #

    I have updated the plugin to the new version and I'm currently testing it. So far it has been running for about 20 minutes and is, once again, stuck on "creating zip archive".

  6. Tom Willmot
    Human Made
    Plugin Author

    Posted 1 year ago #

    Hi all,

    I've just released version 2.1.3, could you test and see if this fixes the issue.

  7. chiefbrody2001
    Member
    Posted 1 year ago #

    Just updated to latest version. It doesn't get stuck on creating zip anymore but I don't think it is completing correctly.

    After about a minute of running the backup, the page refreshers with this in the url:
    ....wp-admin/tools.php?page=backupwordpress&reason=broken&hmbkp_schedule_id=backup

    ...I'm guessing that can't be right?

  8. Tom Willmot
    Human Made
    Plugin Author

    Posted 1 year ago #

    Yeah that still means something isn't working.

    Could you email support@hmn.md and I'll help debug the issue further.

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