Stopped working after update

  • Resolved swapper

    (@swapper)


    10 years, 3 months ago

    Hi there,

    we enjoyed this software for just around one year now without any
    problems. Yesterday we wanted to setup our next newsletter and first
    made a update on the wordpress as well as KNews.

    But now wen cannot send Mailings any longer.

    After a click on the send button only a message is seen: Not sended (we use german translation). The manual test with one adress even shows up this message, but the mail is sent. A test with two own mailaccounts did not work.

    Do anyone know where to have a look for?

    Best regards

    http://wordpress.org/plugins/knews/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author creverter

    (@creverter)

    10 years, 3 months ago

    Hello @swapper, you’re right!!! There is a bug in the 1.5.7, it always says error submission, but the email was sent!!!

    Please, update to 1.5.8 quickly.

    We’re sorry!!!
    Carles.

    Thread Starter swapper

    (@swapper)

    10 years, 3 months ago

    Thank you very much!

    bigjake36

    (@bigjake36)

    10 years ago

    I’m in the same boat as you !! Sent a ton of emails to support and NO response either. What’s even more upsetting is the fact I paid for the Pro version and it’s not working and it seems like there is no support either. Quess I’ll have to call my credit card company and have them resolve the issue as it doesn’t seem like the author supports his product very well.

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    10 years ago

    What’s even more upsetting is the fact I paid for the Pro version

    Then you’re not in the same boat: you need to contact the plugin author on their site.

    http://www.knewsplugin.com/professional-contact/

    As the author is aware commercial products are not supported in these forums.

Viewing 4 replies - 1 through 4 (of 4 total)
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