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All In One Schema.org Rich Snippets
Works Well (5 posts)

4 stars
  1. Wildshots
    Member
    Posted 12 months ago #

    This plugin has stopped working on my website. I emailed support through my admin dashboard but received no reply.

    Shame really because it did work ok. Maybe the word press 3.6 update has something to do with it.

    Whatever has happened google serps has stopped using my rich snippets.
    After a conversation with the plugin author,
    it seems that it is Google that is not using my Rich Snippets content for reasons beyond the control of the plugin

    It would appear that the plugin works fine

  2. Sujay
    Member
    Plugin Author

    Posted 12 months ago #

    John,

    I checked your email dated - 22 June 2013 was -

    Hi I changed my theme and updated wordpress to 3.52, Now the script has stopped working any help appreciated.. John

    to which, our reply was -

    I have checked your website and found that the script is working fine. Could you please, send a screenshot of the exact problem you are facing, so I would be able to figure it out and try to help you.

    Had you sent another support request through email? Please let us know.

    Nevertheless, the plugin works PERFECTLY on WordPress 3.6 and none of the 12000 downloaders of this plugin of till date has reported any issues with it.

    Regards,
    Sujay

  3. Sujay
    Member
    Plugin Author

    Posted 12 months ago #

    John,

    As discussed on email, I checked your website.

    1. I reviewed the way you have used our plugin and it looks obviously suspicious to Google that rating are not given by direct users. It has more than 60 ratings but how many days it got so many ratings within? Sudden increase in ratings flags things to Google.

    2. Use of RDFa & MicroData together. This is not recommended.

    3. Your website seems very new and has no mentions over the Internet. Please check this Google search page and you would get what I mean -

    http://goo.gl/osB0Yl
    http://goo.gl/Qq6OJv

    Your website has to be trust worthy and authoritative in order for Google to display rich snippets. Try building good quality backlinks to your website.

    Also check the results from testing tool - http://goo.gl/FhJ5VQ all things from our plugin are validated.

    If you wish your rich snippets to reappear, simply, try building reputation of your website with quality backlinks and do not hurry up with reviews. A website with no quality backlink but with over 60 ratings look suspicious to Google.

    Again, there is no issue at all with the plugin as it validates perfectly through rich snippets testing tool. And the plugin does not control display of Rich snippets in SERP. It is totally upto Google.

    Best luck with getting back your Rich Snippets John!

    Regards,
    Sujay

    P.S.

    I would really appreciate if you would revise your ratings :-)

  4. Wildshots
    Member
    Posted 12 months ago #

    "I reviewed the way you have used our plugin and it looks obviously suspicious to Google that rating are not given by direct users. It has more than 60 ratings but how many days it got so many ratings within? Sudden increase in ratings flags things to Google."

    The ratings are given by my customers after I have done work for them are they not direct users?

    The amount of time taken to get to 63 ratings is in no way suspicious and I think that your wording in this is derogatory to me, and infers I have cheated the ratings in some way.
    Not happy about that at all
    By the way I did send a support email after the one you have shown here.

  5. Sujay
    Member
    Plugin Author

    Posted 12 months ago #

    John,

    Your site has 63 reviews but how many quality backlinks or mentions it has got on the Internet?

    I understand you have spent a lot of time to get ratings from your real customers however, to Google, it looks bad for a website with only 7 mentions on the Internet and no inbound links to have 63 reviews.

    Like advised earlier - try building online presence of your website with ratings as well and your snippets would hopefully appear very soon!

    Best luck :-)

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