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BackWPup Free - WordPress Backup Plugin
[resolved] Still not working after update! (10 posts)

  1. Kevin Gardthausen
    Member
    Posted 11 months ago #

    * All existing jobs deleted after update
    * Adding a new job gives a blank page
    * Annoying message still persists

    http://wordpress.org/extend/plugins/backwpup/

  2. Chad Warner
    Member
    Posted 11 months ago #

    Same issues here. I'm glad I only updated one site and not the other 21 sites that use this plugin.

  3. Robert Windisch
    Member
    Plugin Author

    Posted 11 months ago #

    Hi,

    please check if the version 3.0.10 fix your problem.

    regards,
    Robert

  4. Chad Warner
    Member
    Posted 11 months ago #

    I just updated a site from 3.0.8 to 3.0.10. After updating, the plugin was deactivated with no error message or explanation. I reactivated it, and everything looks OK; existing jobs survived, and I can create new jobs. The "annoying message" (BackWPup promo page) is still there.

  5. Robert Windisch
    Member
    Plugin Author

    Posted 11 months ago #

    Hi Chad,

    the promo page will only appear after activations. We will think about to display this message only after a new install.

    regards,
    Robert

  6. Kevin Gardthausen
    Member
    Posted 11 months ago #

    Backup is not uploaded to Dropbox:

    [01-May-2013 19:59:31] Archive size is 313.41 MB.
    [01-May-2013 19:59:31] 2804 Files with 405.94 MB in Archive.
    [01-May-2013 19:59:33] 1. Try to send backup file to Dropbox … [01-May-2013 19:59:34] Authenticated with Dropbox of user Kevin Gardthausen (kevin@nugardt.com)
    [01-May-2013 19:59:34] 3.77 GB available on your Dropbox
    [01-May-2013 19:59:34] Uploading to Dropbox …
    [01-May-2013 20:10:03] WARNING: Job restart due to inactivity for more than 5 minutes.
    [01-May-2013 20:10:03] 2. Try to send backup file to Dropbox …
    [01-May-2013 20:10:04] Authenticated with Dropbox of user Kevin Gardthausen (kevin@nugardt.com)
    [01-May-2013 20:10:04] 3.77 GB available on your Dropbox
    [01-May-2013 20:10:04] Uploading to Dropbox …
    [01-May-2013 20:10:07] (400) False offset will corrected
    [01-May-2013 20:20:02] WARNING: Job restart due to inactivity for more than 5 minutes.
    [01-May-2013 20:20:02] 3. Try to send backup file to Dropbox …
    [01-May-2013 20:20:03] Authenticated with Dropbox of user Kevin Gardthausen (kevin@nugardt.com)
    [01-May-2013 20:20:03] 3.77 GB available on your Dropbox [01-May-2013 20:20:03] Uploading to Dropbox …
    [01-May-2013 20:20:06] (400) False offset will corrected
    [01-May-2013 20:30:03] WARNING: Job restart due to inactivity for more than 5 minutes.
    [01-May-2013 20:30:03] 1. Trying to optimize database …

    Restart on every main step: ON
    Restart on archive creation: 200

  7. Caspar
    Member
    Plugin Author

    Posted 11 months ago #

    @OomJan Looks like the connection between server and Dropbox doesn't cope with the size of your backup. Try setting Maximum number of retries for job steps (in Settings->Jobs) to 10. If that doesn't fix it, please consider splitting up your one backup job into multiple smaller ones.

  8. Ashley
    Member
    Posted 11 months ago #

    Exactly the same issue here. No errors, no email.

    Log shows identically to that mentioned above zip is not in location locally or @ dropbox?

    Used to work perfectly now it just does nothing, also same issue with abort link - not aborting job and admin bar shows running constantly.

    Help appreciated! Is there any resolution to these issues (yes I tried the settings changes recommended in the two linked posts) - no joy

  9. logicnet
    Member
    Posted 10 months ago #

    same problem with Ashley ..

    on the same site, I installed backwpup, new and works perfectly

    sites that do not work, we performed backwpup update

    I uninstall the plugin and I installed it back but without success, the program still does not work

    probably not uninstall completely, keeps some files in our database

  10. Kevin Gardthausen
    Member
    Posted 9 months ago #

    Follow up:

    Since the upload to DropBox via the plugin does not work or only after a very long time I now backup to a restricted folder (not accessible to the public) and then start the DropBox client on the server to sync that folder to my DropBox storage. That works fine for me.

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