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Step 5 problem on Famous 5-minute Install (8 posts)

  1. heidic
    Posted 4 years ago #

    Hello WordPress,

    I apologise if this has been covered in previous threads, I have looked, albeit unsuccessfully.
    I am a web novice first off, so please if you are able to help me use layman's terms if possible.

    I am at step 5, in the Famous 5-minute install, (3 hours for me).
    The part where it asks you to open the install.php file in my browser, is not working.

    The instruction is very broad and I have tried many different methods, ie;

    1: Opening the install.php file from my FTP program (Fetch)
    3: Opening it from my Hosts server (Webcity)
    2: Trying to edit the file again in Fetch, which edits the file in Dreamweaver

    Seeing as though it is, according to step 6, supposed to give me a password, and I should be able to edit 'tables', I assume I'm doing it wrong as none of these features have shown themselves to me.

    When I drag the file (from Fetch) into my open browser, it says, "You do not have permission to access this file".
    I tried to alter the files permissions via 'control+click' (Mac computer), but that didn't work either.

    I turn to you all, as I'm at my wits end trying to get past step 5, and if I'm stumped here then god help me.

    Thankyou in advance,


  2. @mercime
    Volunteer Moderator
    Posted 4 years ago #

    When it says "Open the install.php" it's not meant in the physical sense but via your browser i.e.
    input http://yoursite.com/wp-admin/install.php if you installed WordPress in root folder
    OR http://yoursite.com/yourfolder/wp-admin/install.php if you uploaded WordPress in subdirectory

  3. heidic
    Posted 4 years ago #

    Hi, thanks for replying.

    I tried the first of the two suggestions, and when I hit enter, the error comes up; "Error establishing a database connection". I looked in my Host file manager to make sure it was not in any subdirectories.
    It asks if my information in wp-config.php file is correct, which I'm not certain of.

    In the fields marked in the sample file, I put the relating information in, which had been given by my Host. Two fields were left default, DB_CHARSET and DB_COLLATE.
    Where it says,

    define('DB_NAME', 'putyourdbnamehere')

    Should I removed the 'DB_NAME', after inserting my database name where 'putyourdbname' was?


  4. @mercime
    Volunteer Moderator
    Posted 4 years ago #

    define('DB_NAME', 'putyourdbnamehere')
    you change only putyourdbnamehere and keep the single quotes

    Where are you hosted? In your webhost, can you access cpanel where you can find the database name?
    - Using cpanel
    - using phpMyAdmin
    - using MySQL Client

  5. heidic
    Posted 4 years ago #

    I am hosted by Webcity, they use cpanel, MySQL and phpMyAdmin.

    Following the steps in, 'using cpanel', I'm confident I have done everything correct. My username and database name match to that of the config file.
    But we cannot find the MySQL Account Maintenance, to view the created database.
    If this does not work, is using the other methods mentioned as good?

  6. @mercime
    Volunteer Moderator
    Posted 4 years ago #

    That will work. Plus you should contact your webhost to get more familiar with your online environment.

  7. heidic
    Posted 4 years ago #

    Perhaps my hosts version of cPanel is old, or too new?

    cPanel VPS Optimized 2, cPanel 11.24.5-STABLE

    I believe the Tutorial on WordPress relates to features not available, or hidden, in this version. Also, the php tutorial talks of features I cannot find either.

  8. @mercime
    Volunteer Moderator
    Posted 4 years ago #

    The WordPress tutorials relates to features that you have access to in your cpanel. Please contact your host for assistance re what the name of your database you created is - you did create a database, right? And you added your username and password. After you create the database, click on the MySQL link in your panel and you will see the name of your database and the host name.

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