Not sure how its drawn out at all. Jigoshop has the same workflow as any other ecommerce solution. You click add product, then type in the details then hit publish.
Jigoshop is free. I don't know where you got the idea that extensions are also free. Like our competitors, our third party developers do charge, but at a price thats lower on average than our competitors.
@designerzac You were told multiple times on the forum exactly what the issue was. Your TemplateMonster theme was overriding Jigoshop's shipping functions, and they were not keeping their overrides up to date. On several occasions, we asked you to switch to 2011, 2010, 2012, or any theme besides the TM one, and you refused. Had you done so you would have also seen this as well.
You're forum post clearly demonstrated your complete lack of knowledge regarding PHP.
Lets recap your ticket:
Fatal error: Call to undefined method jigoshop_countries::shipping_to_prefix() in /home/content/10/8590210/html/unisen_site/wp-content/themes/theme1896/jigoshop/shortcodes/cart.php on line 232
This happens whether or not I have " show shipping calculator in cart " button checked or not, if i deactivate premium shipping, or show shipping the a summery with tax breakdown replaces this string
So the first thing you notice, is you yourself even admit that whether or not Premium Shipping is on, that you have an issue. Therefore, automatically you can't blame Premium Shipping. Now, as stated in the forum, if you look at the error, you'll notice that its coming from a custom override of a core shortcode being done by your theme.
What I am getting at in the previous post; is that, in the premium shop code, ( $70 by the way) there should be some type, of class, function, ( or array that holds both ) that I shout be able to write a patch into the error file in question that came in the theme.
I assume you mean Premium Shipping first of all, and the shortcode that you're referring to is a core one. It has nothing to do with Premium Shipping. Now as for that last sentence which shows a complete lack of PHP knowledge, well, I'll just leave it at that.
and I was being nice, I even tried to help them.
No you didn't. After 3 separate forum posts, where 2 core developers and a support member all told you that your issue was your theme, you refused to believe it. I can't fault Jeff for getting angry at all. He also didn't start with that, and you took his words way out of context in this post. Borderline libel in my opinion.
And then you get to the part where you try to explain how the Add Flat Rates plugin fixed your issue. I think as the developer of that extension, I would know what my extension does and doesn't do. It only fixed your error because after 30 responses you finally switched your theme.
Then I was told it was a template problem, which was total BS.
And ironically after several weeks TemplateMonster, who by the way I would not call a "premium theme company", issued a patch to fix the issue.
I'd also love to know what extension for taxes you bought? To my knowledge, Jigoshop doesn't have one.
They want an outrageous amount for customer service that it standard for most businesses . If I ran my shop this way, I would be out of business.
Every WP ecommerce plugin charges roughly the same amount for Premium Support. But at the end of the day had you listened to us in the forums instead of arguing with us, your issue would have easily been solved.
For anyone interested, the forum posts in question are here: