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Share Buttons by AddThis
Stay Away! Worst Social Media Plugin! (3 posts)

1 star
  1. mikomani
    Member
    Posted 1 year ago #

    If only I could give negative negative ratings, AddThis's Share Buttons would have received a straight negative 5* reating!

    It seams that having successfully grown the company by now, they are more focused on large accounts and completely ignore the small clients. This is obviously their right, but they at least have the decency to update the marketing materials to reflect the following facts:
    1) There is almost zero customer support on their site or on WP forums - many basic questions (that look more like other mislead clients...) go unanswered for long period
    2) when they do get answered, the official answers contradict the official marketing materials regarding customisation functionality (that doesn't work...)
    3) Customisation is almost impossible - you get stuck with their default service list and cannot customise it, even though there are a few ways advertised officially that explain how to customise the service/buttons list.
    4) It has extremely basic customisation options - compared to other more modren plugins.
    5) Even when I try to follow their instructions, it still gets completely messed up by wrong and limited CSS - makes me feel they were simply lazy....
    6) Forget about the entire marketing bla bla bla about a long list of services - you get stuck with what they "think" is the best list (and somehow basic outdated....) for you and that it - take it or leave it.

    Why negative review then?
    Simply because they completely mislead us in their marketing materials!
    If only were they honest a little - c'est la vie.

    Stay away!

  2. Srijith V
    AddThis Samurai
    Plugin Author

    Posted 1 year ago #

    Hi @mikomani,

    Sad to know that you are not happy with our plugin. We take every effort to make it best for the users, and try to answer the support forum queries. Almost all the queries regarding wordpress and non-premium theme support are provided at least possible time.

    I haven't seen a query from you in our forum, and if there is one which is not yet noticed by us, kindly revert our attention to the post and we will help you.

    Customisation is possible in our plugin to an extent and it includes customising the buttons to be printed. It is possible to tweak the appearance of the elements by adding your own CSS as well. Please let us know what was the issue that you have faced in customising the service or appearance and we will work on that.

    Regards,
    Srijith

  3. tchab2
    Member
    Posted 9 months ago #

    Badly,
    The AddThis plugin is very unstable. Many times, his performance is very worst.

    My platform hosts more than 300 blogs and I check for another solution because I receive too many complaints about his usability.

    I'm strained to give a very bad note to the plugin :(

    Sorry,
    Sylvain

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