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Stats Plugin Won't Accept API Key (34 posts)

  1. outlandish
    Member
    Posted 7 years ago #

    I'm trying to use the stats plugin, but when I use my WordPress.com API key (which worked for Askimet) I get:

    The owner of that API Key (jdbahnsen) is not on the access list for this blog. When this blog was registered, a different API key was used. Have the owner of that API key visit the stats page on wordpress.com and add you using the form at the bottom of that page.

    I've gone to my wordpress.com dashboard page but can't seem to figure out how to add this blog. What am I doing wrong? Thanks.

  2. MichaelH
    Member
    Posted 7 years ago #

    Might need to contact support there:

    http://wordpress.com/contact-support/

  3. outlandish
    Member
    Posted 7 years ago #

    I tried, but the form wouldn't except it since my blog isn't hosted on wordpress.com

  4. MichaelH
    Member
    Posted 7 years ago #

  5. Andy Skelton
    Member
    Posted 7 years ago #

    That message means that you used somebody else's API key to activate the plugin.

    Who owns the API key you used when you first activated the plugin? Get that person to add you to the access list. The form for that is on the stats reports page.

  6. PJ Brunet
    Member
    Posted 7 years ago #

    Similar problem, but I get no error message, no indication my key was saved, ignored, whatever. Enter my API key for the stats.php plugin (works with Askimet) and the page refreshes, nothing changes, I see the same banner at the top: "WordPress.com Stats needs attention: please enter an API key or disable the plugin." If I had to guess, maybe this is some kind of file permission issue?

  7. PJ Brunet
    Member
    Posted 7 years ago #

    OK, I "hardcoded" my API key and it's not working, and like I said, it works for Askimet fine.

    An API Key is present in the source code but it did not work

    Is this because my WordPress.com account is really old? I probably signed up before the stats stuff was implemented.

  8. bdcotter
    Member
    Posted 7 years ago #

    I've been having the same problem.

    API works for Askimet, not for stats.

    edit: I do not host on wordpress.com at all, but I do have an account.

  9. PJ Brunet
    Member
    Posted 7 years ago #

    Same here. I wrote one post (links to my sites) at WordPress.com ages ago when I signed up, never bothered using it for anything else besides the API key. Maybe there's some connection there? Anyhow, it's not a big deal, I already have stats, I think it was more curiosity than anything.

  10. digitalsmiles
    Member
    Posted 7 years ago #

    I can not get my API key to work for stats either. It doesn't do a thing. It just keeps on saying:

    WordPress.com Stats needs attention: please enter an API key or disable the plugin.

    I would love to have the stats on my blog....anyone have any idea what is going wrong? Thanks

  11. trinsics
    Member
    Posted 7 years ago #

    Me too. I just set up my blog last week and now that I'm officially a D-list blogger, I'd like to see the evidence to back that up.

    works fine for akismet.

  12. meade
    Member
    Posted 7 years ago #

    I am likewise having this problem ... I have six or so blogs that I run, some hosted on wordpress.com and some installed on domains. And I've had no problem installing the stats plugin, or other plugins that need API keys, and setting it all up in general. Gosh I sure like WordPress.

    But on one particular domain, I get this:

    This API key was found in your database: [correct api key].

    listed on the blog stats plugin page, though - but it won't accept it when I click "use this key." I get this message:

    Error from last API Key attempt:

    The owner of that API Key (user) is not on the access list for this blog. When this blog was registered, user's API key was used. To add you to the access list, user must visit this blog's stats dashboard page and use the form at the bottom of that page.

    I would love some help. thanks oh-so much!

  13. meade
    Member
    Posted 7 years ago #

    any chance I can get some help for this? can I contact support/admin directly?

  14. fool4Christ
    Member
    Posted 7 years ago #

    I'm having a similar problem with a blog hosted on a subdomain. On the domain itself, I have the stats plugin (w/ API key) working fine.

    On the subdomain blog, which is owned by someone else, his API key won't work for the plugin there. It says the blog was already registered with my API key -- subdomains aren't considered separate from the domain by the WordPress.com system, it seems. When entering my API key on the subdomain blog, it works, but the stats displayed on the Dashboard are the domain's stats, not the subdomain's.

    So if your problems are arising on a blog hosted on a subdomain and an API key has already been used on the domain itself, that may be the source of your problems.

  15. Matt
    Member
    Posted 6 years ago #

    Me too.

    Trying to use stats plugin, clean domain, I get this message. Ack.

  16. Matt
    Member
    Posted 6 years ago #

    Just tried a brand new API key, from a fresh signup. Still get

    "The WordPress.com Stats Plugin is not working because it needs to be linked to a WordPress.com account."

  17. toniinny
    Member
    Posted 6 years ago #

    Same problem here - askimet works fine, have the pink-bar-of-death "WordPress.com Stats needs attention: please enter an API key or disable the plugin".

    Now, just above the box to enter the API key, there's a link to "Get your key here", and it takes me to my wordpress.com profile & my API key, yet it will not accept it, just keeps giving me the same message.

    Has anyone found any other stats plugin that actually works?

  18. baryler
    Member
    Posted 6 years ago #

    Same problem here...

  19. reevo
    Member
    Posted 6 years ago #

    I'm having the same problem too. Seems like this has been mentioned loads of times but never been resolved.

    Can anyone one help?

  20. reevo
    Member
    Posted 6 years ago #

    Ahhh, I just found an old post where a moderator recommended going back to the original blog and resetting the password. Done that and now it works fine.

    I wonder if this should be added to the FAQ maybe??

  21. Matt
    Member
    Posted 6 years ago #

    going back to the original blog and resetting the password

    Your user's pw?

  22. lworrilow
    Member
    Posted 6 years ago #

    I have tried everything, reseting my password on my blogs and on WordPress.com and nothing works. API key works for Askimet, not for Stats.

  23. lworrilow
    Member
    Posted 6 years ago #

    Here is the message I get when trying to get support from WordPress.com:

    We only provide support for WordPress.com blogs here. Please go to the WordPress.org Support Forum for further help.

    It doesn't look like they want to resolve this issue. I suggest using another plugin for stats since WordPress Stats are not supported.

  24. virvla
    Member
    Posted 6 years ago #

    The password doesn't change the api key?!

    I have the same problem as others in this thread, I get this error message:

    The owner user2 of that API Key is not on the access list for this blog. When this blog was registered, virvla's API key was used. To add you to the access list, virvla must visit this blog's stats dashboard page and use the form at the bottom of that page.

    But that same api key worked just fine for Akismet?!

    I have two wordpress.COM blogs and I've tried the api key for both. For the other api key I get this message:

    You are not a member of this blog.

    If you have just installed the Automattic Stats plugin, this error probably appeared because the API key entered in the plugin belongs to a different WordPress.com user account.

    I'm at a loss for what to do now? I've tried resetting the password, which didn't help at all.

  25. squirrelofsnooze
    Member
    Posted 6 years ago #

    i'm having the same problem, but the thing that's really weird is that i HAD blog stats working and then when i launched the site and redirected the blog address location blog stats stopped working. when i try to access stats through the dashboard i'm prompted to enter my username and password, but now wp.com won't accept the password for the account that i got the API key with. AND wp.com isn't resetting my password even though i've put through the request about 2 dozen times over the past 36 hours.

  26. bucks14
    Member
    Posted 6 years ago #

    I'm having the same problem. Hard coding the key in did not work for me.

  27. fertiletalk
    Member
    Posted 6 years ago #

    This is what I did to get the API key working:

    1. I hardcoded the key in the stats.php file
    2. Deactivated the stats plugin and then reactivated.

    Now the stats show up in the Dashboard under Blog Stats.

    Hope that helps :)

  28. pribeiro
    Member
    Posted 6 years ago #

    It worked for me. Txs fertiletalk!

  29. slakethirst
    Member
    Posted 6 years ago #

    I had a problem with stats not liking my identity... Turned out that my girlfriend had logged into wordpress.com and WP Stats was paying attention to the cookie (I assume... Open ID?) and denying me access, even with the API Key. Once I logged her out of wordpress.com and logged in as myself, everything went swimmingly. Let this be a lesson to you all: sharing is bad.

    Incidentally, why can't WP Stats store my API key? Whenever I disable the plugin (which is not infrequently in these early days of testing WP 2.5), it forgets the key. Akismet has no problem storing the key across plugin deactivations, so I just cut and paste it from the Akismet field.

  30. f00lofatook
    Member
    Posted 6 years ago #

    @fertiletalk

    I tried the same, it still returned an error. Ridiculous.

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