WordPress.org

1. paulewhite
   Member
   Posted 1 year ago #

   I have several installations of WP (2.8.x and 2.9.x) all using Statpress or Statpress Reloaded for statistics.
   Recently, all my websites were moved to another server by the hosting company for security reasons - there had been an attack on the previous server.
   After the migration, Statpress started to detect one IP only i.e.: 10.0.8.4 so the unique visitor number is "1" everyday.
   I tried deativating/reactivating, upgrading, changing to Statpress Realoaded, re-building database tables but nothing worked.
   So I installed a different plugin: Count per Day but it shows the same problem.
   I have sent an inquiry to the hosting company but I am pretty sure their reply will be useless so I am asking you all if you have an idea of where the issue may be.
   Thank you,
   Paolo (Italy)

2. Tom Braider
   Member
   Posted 1 year ago #

   maybe the requests to your site comes over a proxy server? 10.x.x.x is a local ip. check you ip with phpinfo, variable _SERVER["REMOTE_ADDR"]

3. paulewhite
   Member
   Posted 1 year ago #

   Tom, thanks for your reply.
   It took a while but I finally received a technical explanation from the hosting company: the websites were moved onto a cluster formed by different servers with a loadbalancer which manages the users' requests.
   The mentioned IP address is therefore that of the loadbalancer.
   They have now corrected the problem and the IP addresses are properly detected again.
   Thanks again for your attention.

4. camu
   Member
   Posted 1 year ago #

   Well, why don't you try WP SlimStat:

   http://wordpress.org/extend/plugins/wp-slimstat/

   Much better than StatPress :) And actively maintained and supported!

   Camu

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