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[resolved] Stats not loading (10 posts)

  1. GokuMew2
    Member
    Posted 1 year ago #

    Not sure since when it started happening, but I can't load the stats. It just displays the loading icon until it times out and gives me the following error:

    User Agent: "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:17.0) Gecko/20100101 Firefox/17.0"
    Page URL: "[WP install]/wp-admin/admin.php?page=stats&noheader"
    API URL: "http://dashboard.wordpress.com/wp-admin/index.php?noheader=true&proxy&page=stats&blog=7335568&charset=UTF-8&color=classic&j=1:2.1.1"
    http_request_failed: "Operation timed out after 90000 milliseconds with 0 bytes received"

    Any ideas?

    http://wordpress.org/extend/plugins/jetpack/

  2. ElSnarkistani
    Member
    Posted 1 year ago #

    Having the same issue. When I go to the wordpress.com dashboard, too, I'm getting the message that stats aren't available on a post due to the plugin being deactivated, but I haven't deactivated it.

    website: http://sunnyinkabul.com

  3. supermomnocape
    Member
    Posted 1 year ago #

    I'm having the same problem too.

    website: http://www.supermomnocape.com/

    This is the message that I've been receiving:

    We were unable to get your stats just now. Please reload this page to try again. If this error persists, please contact support. In your report please include the information below.

    User Agent: "Mozilla/5.0 (Windows NT 6.1; rv:18.0) Gecko/20100101 Firefox/18.0"
    Page URL: "http://www.supermomnocape.com/wp-admin/admin.php?page=stats&noheader"
    API URL: "http://dashboard.wordpress.com/wp-admin/index.php?noheader=true&proxy&page=stats&blog=36121206&charset=UTF-8&color=fresh&j=1:2.1.1"
    http_request_failed: "Operation timed out after 90001 milliseconds with 0 bytes received"

    Clicked on the link provided in the error message which took me to wordpress.com support and posted there but was told to ask over here. So here I am.

  4. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    Your problem seems to be similar to this one:
    http://wordpress.org/support/topic/problems-with-jetpack-211

    Could you send me the results of the Compatibility test, as I explained here:
    http://wordpress.org/support/topic/problems-with-jetpack-211?replies=12#post-3758611

    Thank you!

  5. ElSnarkistani
    Member
    Posted 1 year ago #

    Sent. And yes, sounds very similar.

  6. GokuMew2
    Member
    Posted 1 year ago #

    I've submitted my results. Hope to get this solved soon! Thank you.

  7. supermomnocape
    Member
    Posted 1 year ago #

    I've submitted my results. Thanks so much for checking into this.

  8. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    We have now fixed the issue, and all Jetpack features should work on your site.

    Don't hesitate to post here or open a new thread if you still experience issues.

  9. GokuMew2
    Member
    Posted 1 year ago #

    Yay, works now! Thank you~

  10. supermomnocape
    Member
    Posted 1 year ago #

    Thanks so much! Stats are working again.

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