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Shareaholic | share buttons & related posts
[resolved] Stats above buttons gone (3 posts)

  1. willem.deboer
    Member
    Posted 7 months ago #

    Since about two days (I think) the stats above my share buttons have disappeared. I had to do some upgrading and re-uploading because of bugs in theme and plugin (not shareaholic). So they're either not shown or lost.
    I don't know where the stats are stored. If in the database, that wasn't touched. So either they are in a file on the server or in the database, or online. I would like to recover them. Help appreciated!

    http://wordpress.org/plugins/sexybookmarks/

  2. Andy - Shareaholic
    Member
    Posted 7 months ago #

    Hi Willem,

    Stats are taken directly from the official share counts from Facebook, Twitter, etc... If they're lost, can you make sure you didn't change anything in your URL as that would get counted by the various social networks as a separate page. Also, check that share counters are enabled.

    You can see their official count at:

    https://graph.facebook.com/fql?q=SELECT%20url,%20normalized_url,%20share_count,%20like_count,%20comment_count,%20total_count,commentsbox_count,%20comments_fbid,%20click_count%20FROM%20link_stat%20WHERE%20url='http://www.YOURWEBSITE.com/blog'

    http://urls.api.twitter.com/1/urls/count.json?url=YOURWEBSITE.com

    Sincerely,

    Andy Huang
    Shareaholic Support

  3. willem.deboer
    Member
    Posted 7 months ago #

    Hi Andy,

    thank you for your help! Indeed I found out how the mechanism works and have corrected my settings. I regained my stats. Thank you once again!

    Sincerely,

    Willem

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