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Download Monitor
Statistics does not work (4 posts)

1 star
  1. Snorvarg
    Member
    Posted 1 year ago #

    I tried download a file several times, from different IP-adresses. No statistics at all.
    I give it 1 star since this was the main reason for trying the plugin. Otherwise it works, the download counter for example. Did not try it out too much though.

  2. mikejolley
    Member
    Plugin Author

    Posted 1 year ago #

    If you are talking about this it works fine here: http://cl.ly/image/2o0K131Q3D0F

    The support thread you 'contributed' to is out of date - that was raised with the old legacy version.

  3. Snorvarg
    Member
    Posted 1 year ago #

    Aha, I am new to wordpress, and I have seen other posts complaining about this feature not working. I did'nt mean to sound rude or anything, I just tried to explain that this was the only feature of the plugin that I tried. If there is anywhere I can ask for help without giving it a rating, I am happy to do so.
    Is there any troubleshooting guide available?

  4. mikejolley
    Member
    Plugin Author

    Posted 1 year ago #

    If there is anywhere I can ask for help without giving it a rating

    There is a link to the community support forum on the plugin page. Or for bugs there is a github repo - linked to from the plugin page/readme.

    There isn't a guide for the issue you are facing because I've not been able to reproduce it at all :)

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