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WP Social SEO Booster - Knowledge Graph Social Signals SEO
[resolved] star ratings not working, schema not detected by rich snippet tool (3 posts)

  1. sowmya
    Member
    Posted 11 months ago #

    Hi Daniel,

    Thanks for the nice plugin.

    We have used it in one of our CC based WP sites and it works perfect.

    But when I tried using it in another CC based site, I encountered the following issues.

    Unpaid version of seo booster plugin:

    -- The image and description were not marked in rich snippet testing tool. But in view source these were marked with schema.
    -- The stars were appearing but was not able to rate. Just the ash colour stars appear.

    -----------------------------------------------------------------------

    So I tried Using the paid version of plugin and enabled star ratings on posts.

    -- The schema markups were appearing in view source but not detected by rich snippet testing tool.
    -- The stars were appearing but was not able to rate
    -- The first paragraph of all posts were the plugin was enabled, the font was changed and was looking odd.

    Right now I have enabled the unpaid version of the plugin in this site and disabled the star ratings since it is not working.

    Please let me know your suggestion.

    Thanks!
    Sowmya

    http://wordpress.org/plugins/wp-social-seo-booster/

  2. Daniel
    Member
    Plugin Author

    Posted 11 months ago #

    Hi Sowmya

    It looks like there is a conflict with the theme or another plugin which causes the star rating from not working.

    Could you please submit a support ticket for the PRO version at:

    http://mjmarketing.uservoice.com/

    This way it's easier to help get it resolved.

    Thanks,
    Daniel

  3. sowmya
    Member
    Posted 11 months ago #

    Thanks Daniel.

    I have submitted a support ticket at http://mjmarketing.uservoice.com/.

    Best regards,
    Sowmya

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