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WP Social SEO Booster - Knowledge Graph Social Signals SEO
[resolved] star ratings not working, schema not detected by rich snippet tool (3 posts)

  1. sowmya
    Posted 11 months ago #

    Hi Daniel,

    Thanks for the nice plugin.

    We have used it in one of our CC based WP sites and it works perfect.

    But when I tried using it in another CC based site, I encountered the following issues.

    Unpaid version of seo booster plugin:

    -- The image and description were not marked in rich snippet testing tool. But in view source these were marked with schema.
    -- The stars were appearing but was not able to rate. Just the ash colour stars appear.


    So I tried Using the paid version of plugin and enabled star ratings on posts.

    -- The schema markups were appearing in view source but not detected by rich snippet testing tool.
    -- The stars were appearing but was not able to rate
    -- The first paragraph of all posts were the plugin was enabled, the font was changed and was looking odd.

    Right now I have enabled the unpaid version of the plugin in this site and disabled the star ratings since it is not working.

    Please let me know your suggestion.



  2. Daniel
    Plugin Author

    Posted 11 months ago #

    Hi Sowmya

    It looks like there is a conflict with the theme or another plugin which causes the star rating from not working.

    Could you please submit a support ticket for the PRO version at:


    This way it's easier to help get it resolved.


  3. sowmya
    Posted 11 months ago #

    Thanks Daniel.

    I have submitted a support ticket at http://mjmarketing.uservoice.com/.

    Best regards,


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