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[resolved] Stalling after Step 1 of installer. Then sites forces me to download installer (17 posts)

  1. thebeeobee
    Member
    Posted 1 year ago #

    Hi there,

    So once I try to use installer.php, it seems to extract everything and go through step 1...but then it stops and shows me an essentially blank screen that looks like this:

    http://i.imgur.com/hX7fLqq.png

    If i go to any address related to that site, it forces me to download the installer.php over and over again.

    Not sure what to look at in the log files, but it says not to post them here.

    My server is on mediatemple and usually i put $_ENV{DATABASE_SERVER} as the hostname. In this case, installer.php doesn't like that so i've been using internal-db.myservername.gridserver.com

    Just trying to give you all relevant details. Hoping to get this site set up asap!

    Thanks for any help!

    Bob

    http://wordpress.org/extend/plugins/duplicator/

  2. thebeeobee
    Member
    Posted 1 year ago #

    Ok, correction, it's making me download any .php file i try to look at in my browser (example wp-login.php).

    Hopefully that helps you diagnose the issue.

    This plugin is amazing and i can't wait to get the configuration right with my server!

    Thanks.

  3. Cory Lamle
    Member
    Plugin Author

    Posted 1 year ago #

    Hey thebeeobee,

    If you can give the latest hotfix version a try it may have your fixes for the issue you're seeing. The very latest version can be found by following these instructions:

    -> Browse to http://wordpress.org/extend/plugins/duplicator/developers/
    -> Look for the section "Other Versions"
    -> Click on "Development Version" and download the zip plugin file
    -> Uninstall your current version and install this one
    -> Note: The version number might still be the same but the source code is different.

    Let me know if this solves your issue...

    Thanks

  4. Cory Lamle
    Member
    Plugin Author

    Posted 1 year ago #

    Hi thebeeobee,

    Did this solve your issues?

  5. Steve
    Member
    Posted 1 year ago #

    Hi Cory,

    I'm experiencing the same issue as thebeeobee. I tried your suggestion to install the developer version of Duplicator and I'm still having the same problem: after running installer.php the process stalls before step 2. The browser doesn't know what to do with .php files and asks what program to open with or where to save the file.

    I want to bring a duplicate of my site to my local machine and run the wordpress install using InstantWP so I can work on it locally.

    Any ideas?

  6. Cory Lamle
    Member
    Plugin Author

    Posted 1 year ago #

    Hey Steve,

    If you want to post a support ticket I can work closer with you on the issue...

  7. Kebie
    Member
    Posted 1 year ago #

    I was trying to move an auto cpanel installed version from bluehost to my local MAMP machine and came across this exact problem.

    It seemed to be a bad htaccess file that was included with the package. If you just tell the package creator to ignore htaccess files it should work (it did for me at least).

  8. Steve
    Member
    Posted 1 year ago #

    Thanks Kebie,

    That works! I added htaccess to the "File Extensions" box in Package Options in Duplicator (click on the gear icon). I saved the options and created a new package.

    My local installation of InstantWP likes this much better.

    I too am moving an automatically intalled cpanel version of WordPress from Bluehost to my local machine. I have not tried to do any of this with a manually installed version.

  9. Cory Lamle
    Member
    Plugin Author

    Posted 1 year ago #

    Hey Kebie,

    Thanks for posting your solution... I'll add it to the FAQ when I get a chance...

  10. colinmac
    Member
    Posted 1 year ago #

    Unfortunately, I'm also having the same problem (and also downloading from Bluehost to a local server) with the process being stuck at the completion of Step One.

    Worse, adding "ahtaccess;" (no quotes to the File Extensions panel and downloading a new package didn't help.

    Any other ideas?

  11. colinmac
    Member
    Posted 1 year ago #

    Just to clarify: I added the "htaccess;" *after* I created the package but before I downloaded it.

    I realize that this was probably a mistake so I uninstalled duplicator and all of its assorted files, installed the dev version, then added htsccess; to the File Extensions panel *before* I tried to create a package. This time, however, duplicator refused to create a new package.

  12. Cory Lamle
    Member
    Plugin Author

    Posted 1 year ago #

    If you can give the Developer Version a try it may have your fixes for the issue you're seeing. The very latest version can be found by following these instructions:

    -> Browse to http://wordpress.org/extend/plugins/duplicator/developers/
    -> Look for the section "Other Versions"
    -> Click on "Development Version" and download the zip plugin file
    -> Uninstall your current version and install this one
    -> Note: The version number might still be the same but the source code is different.

  13. lynewman
    Member
    Posted 1 year ago #

    Was there a solution for this, same thing above -> it seems to extract everything and go through step 1...but then it stops and shows me a blank screen. Then when I go to that site, it forces me to download the installer.php

    I downloaded the development version int the "Other Versions" section, even added htaccess to file extensions panel. And still no luck!

    Would appreciate any information on how to resolve this. I successfully duplicated and migrated 5 other sites, however I am having this issue with this one. Could be it was autoinstalled previously as it was a while back. I normally manually install wordpress now.

  14. Cory Lamle
    Member
    Plugin Author

    Posted 1 year ago #

    Hey Lynewman,

    Here is a helpful section on the FAQ page:
    -> Browse to: http://lifeinthegrid.com/duplicator-faq/
    -> Find Section: "2. Installer => Pre Intall"

    It may be related to your .htaccess file

    Hope that helps...

  15. Steve
    Member
    Posted 1 year ago #

    For me, I think it was a conflict with Simple Scripts (or Fantastico?) automatic WordPress installation and the .htaccess file getting messed up in the process of duplicating. Adding htaccess to the file extensions (to ignore) in duplicator package options worked for me.

    In my opinion, though, the best solution is to work with a manual installation of WordPress. The way I see it at this point is if I'm competent enough to be moving copies of sites to my local machine then I'm competent enough to install WordPress manually. Makes for good housekeeping. I'm currently redoing all of my installations to make life a little simpler.

    Cory, thanks for writing this plugin. It's super useful!

  16. lynewman
    Member
    Posted 1 year ago #

    Thanks lifeinthegrid, worked like a charm!

  17. Cory Lamle
    Member
    Plugin Author

    Posted 1 year ago #

    No Problem...
    Thxs @lynewman and Steve for the feedback!

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