• http://stage.elantech.net/wordpress/wp-admin/plugins.php

    The ajax loader (spinning wheel image) is not showing up on our contact form. I’m not sure where to look as in Javascript, HTML/CSS structure.
    I have debugged the page in firebug, but still I don’t understand why it doesn’t show up.

    Some users have submitted multiple times on the contact form because the image is not showing up. Where should I look to debug this? I have checked line 309 of the JavaScript file in the plugin/includes directory script.js where it references the image “ajax-loader.png”

    Any help on getting this to work would be appreciated!

    https://wordpress.org/plugins/contact-form-7/

Viewing 8 replies - 1 through 8 (of 8 total)
  • There may be a conflict between Akismet v3.0.0 and Contact Form 7 v3.8. Try disabling all other plugins and test the contact page.

    There is no proven conflict between Akismet v3.0.0 and Contact Form 7 v3.8

    The page/contact form in question is here:
    http://stage.elantech.net/complimentary-apple-integration-analysis/

    We’ll try disabling other plugins. We don’t currently have Akismet installed.

    I’m working locally, so the form is submitted very fast. Is there any way to pause the script during the send to help troubleshoot?

    Thanks to the Contact Form 7 team for finding the issue involving the deprecated functions in Akismet. Version 3.8.1 resolved this issue on our sites.

    Hi, thanks for the reply.

    We’re running CF7 3.8.1. We are not running Akismet. We have tried disabling all plugins. The ajax loader is still not loading on any of our contact forms.

    http://elantech.net/contact-us/

    Any ideas?

    Nothing jumps out at me after a quick check of your contact form. So just a couple of typical notions: check the file permission; make certain the image can be loaded. Hm… I wonder what would happen if you installed Akismet.

    Also, if you wrote custom javascript and/or HTML elements that are loaded into the DOM on the site, your custom code may be encroaching on the CF7 namespace. That is, if you have elements or functions of the same name, the last one loaded will override the first one. E.g. some plugin loads function a() then your custom code loads a different bit also called a(), only the custom code function will be available.

    I hope this helps.

    That makes sense. I don’t believe we have any custom js on any of our contact form pages.

    I did just notice this. Does this mean anything to you?

    /* <![CDATA[ */
    var _wpcf7 = {"loaderUrl":"http:\/\/elantech.net\/wp-content\/plugins\/contact-form-7\/images\/ajax-loader.gif","sending":"Sending ..."};
    /* ]]> */

    Here is a screen shot showing it in context: https://www.dropbox.com/s/6o9sy9ik35xfpgo/Screenshot%202014-05-14%2010.11.54.png

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Spinning Wheel not showing up’ is closed to new replies.