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WooCommerce - excelling eCommerce
"Sorry, this product is unavailable. Please choose a different combination." ERR (4 posts)

  1. alexandersterling06
    Posted 5 months ago #

    Hello, I have a Woo commerce theme and shopping cart and I sell custom t-shirts. On my site I have different drop down tabs that allow the customer to select color, size, style, etc. of the shirt and then when they finish the price should pop up and they should be able to pick quantity and add to the cart. Instead, It says "Sorry, this product is unavailable. Please choose a different combination." this only happens on the products that have the variations. There is not quantity issue and I've checked all the variations and nothing has changed I do not know why all of a sudden it does not work can you please advise?

    Thank you


  2. Daniel Espinoza
    Posted 5 months ago #

    Make sure all the variations have a Regular Price defined or they won't show up.

    Also, it would help to see a screen shot of the variations setup, or have a URL to the store to try to help.

  3. pampadori
    Posted 5 months ago #

    Same issue here but it might be how i have my variations setup.

    I have a product that has two attributes. Color and Length.

    I have 4 colors and 21 individual lengths. For my variations, i have 4 setup with the colors selected and then any lengths allowed. These 4 have my images, a diff pic for each color. Next i have 21 variations that don't have a color selected but each is a different length. These have unique prices.

    So my images work correctly. Change the dropdown for the color and the image changes. But the prices never show up once you select a length and no add to cart button either.

    Do i need to make 84 different variations to have this work correctly?
    I'd link you to the site but it's in maintenance mode while i finish building it. Hopefully this is enough information.


  4. Daniel Espinoza
    Posted 5 months ago #

    Yes, a variation needs to exist and have a Regular Price added for the Add to Cart to show up. I believe you could setup 4 variations, each with a unique color, then select "Any length..." for the 2nd attribute. Example: http://esp.im/image/1v1N1S3j2k0V


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