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[resolved] Sorry, online ordering is unavailable... (4 posts)

  1. SSBlog
    Member
    Posted 7 months ago #

    Repeatedly receiving "Sorry, online ordering is unavailable to this destination and/or weight. Please double check your destination details." even after following advice for store setup found here: http://getshopped.org/resources/faqs/#Shipping2

    Store URL: http://relationshipmodel.com/products-services
    WordPress version:3.8
    WP e-Commerce version:3.8.12.1
    Gold Cart version: 2.9.7.6
    Theme: Website theme (themeforest)

    I did this:
    -- set up wp e-commerce store with gold cart plugin & third party premium shipping plugin
    -- followed all advice found here: http://getshopped.org/resources/faqs/#Shipping2
    -- deactivated third party shipping plugin to see if it was causing the error. error still occurred.

    I expected WP e-Commerce to do this: work for ordering items

    Instead it did this: gives message "Sorry, online ordering is unavailable to this destination and/or weight. Please double check your destination details."

    http://wordpress.org/plugins/wp-e-commerce/

  2. Mihai
    Member
    Plugin Author

    Posted 7 months ago #

    Hey there,
    Please make sure your product has weight set and that the product itself or the category it belongs to is allowed to be shipped to your required country.

    Regards
    Mihai

  3. SSBlog
    Member
    Posted 7 months ago #

    I have weight (0.10 oz) on the items. And all categories have the correct countries. I went through each part of the faq's listed by wp ecommerce.

  4. Edward
    Member
    Plugin Author

    Posted 7 months ago #

    .10 oz is more than likely not meeting the minimum weight requirements of your shipping service. Most have a minimum of 1 pound (such as USPS and UPS).

    Try setting your weight to 1 pound and testing again.

    If you're still having trouble make sure your firewall is not blocking the results.

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