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[resolved] Something wrong on the post's text editor (20 posts)

  1. AminhoVic
    Member
    Posted 4 months ago #

    Hello,

    After I installed the latest version of WordPress, I went to create a new post however there's a problem on the text editor and "Add media" button doesn't work :
    http://i.imgur.com/peZFkIi.png

    Before I installed this version, I was using an old version which was working pretty well

    Please help me

  2. gerald@WPcustoms
    Member
    Posted 4 months ago #

    please try to disable the currently activated plugins and see if the error persists.
    If that doesn't solve the problem you can also activate the default theme to narrow down the bug.

    Your menu icons are also missing so I assume there's a conflict with a script.

  3. AminhoVic
    Member
    Posted 4 months ago #

    Hello,

    Thank you for your reply,

    It's a fresh install so there's no installed plugins on it, and I have double-checked I found 2 inactive plugins there.

    There are 3 themes available, I have tried them all nothing seems fix the problem.

    "Menu icons" do you mean WP Admin top navigation bar ?

  4. AminhoVic
    Member
    Posted 4 months ago #

    Can someone help me. Please ?

  5. AminhoVic
    Member
    Posted 4 months ago #

    Anyone ??

  6. The Grey Parrots
    Member
    Posted 4 months ago #

    PLEASE DO NOT BUMP.

    Use default theme, Clear your browser cache. Try after that.

  7. AminhoVic
    Member
    Posted 4 months ago #

    Hello,

    Yep, I tried all default themes that comes with wordpress (Twenty twelve, Twenty fourteen, twenty thirteen).. for each one I have cleared my browser cache before I've activated it, BUT it doesn't fixed the issue.

  8. AminhoVic
    Member
    Posted 4 months ago #

    I also tried both version 3.6 and 3.7.1 and the problem still happening.

  9. AminhoVic
    Member
    Posted 4 months ago #

    Follow Up...

    This issue happened when I decided to update the wordpress from an old version to 3.8.1

    And the problem still occurs even when I reinstalled the old version.

  10. The Grey Parrots
    Member
    Posted 4 months ago #

    Hi,

    You may enable debug log and check the issue.

    https://codex.wordpress.org/Debugging_in_WordPress

    Best regards,
    PD

  11. AminhoVic
    Member
    Posted 4 months ago #

    Hello,

    I've enabled debug log, where I can check the issues ?

  12. The Grey Parrots
    Member
    Posted 4 months ago #

    Check the editor portion.

    The error might be visible there.

  13. AminhoVic
    Member
    Posted 4 months ago #

    Hello,

    Thank you so far for your great help.

    There's nothing showed up on wp-admin/post-new.php

  14. The Grey Parrots
    Member
    Posted 4 months ago #

    Is this a blank page after enabling the debug log too?

  15. AminhoVic
    Member
    Posted 4 months ago #

    Nope, sorry I meant nothing changed after I've enabled the debug log. the page looks exactly the same as it was.

    Just to let you know, here's what I have done to enable the debug log: I have changed this code "define('WP_DEBUG', false)" to TRUE in the wp-config.php file.

    Is that correct ?

  16. The Grey Parrots
    Member
    Posted 4 months ago #

    Yes, did that displayed any error?

  17. AminhoVic
    Member
    Posted 4 months ago #

    Hello,

    Nope, nothing has been displayed.... well, I have decided to move my website to another Host.. let me check if the problem will also occurs there.

    Regards

  18. AminhoVic
    Member
    Posted 4 months ago #

    Hey,

    The problem is gone, now the admin area works well and text editor as well.

    Thank you so much for your help!
    Best regards

  19. The Grey Parrots
    Member
    Posted 4 months ago #

    Great!!

  20. AminhoVic
    Member
    Posted 4 months ago #

    Yeep :)

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