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Someone is using my email address as THEIR wordpress admin email .... HELP!!! (7 posts)

  1. skylr
    Member
    Posted 4 years ago #

    What can I do?

    Someone is using my email address as THEIR wordpress admin email... so I am getting a ton of emails from their site asking me to moderate comments (which are all spam)...

    I have tried contacting the site owner BUT:

    1.) They only have support tickets - no email address

    2.) They are not responding!

    3.) They have privacy domain registration so I cannot find their contact info.

    4.) They are based in India (supposedly)

    How do I get someone using wordpress to STOP using my email address as their wordpress admin email?

    PLEASE HELP!!!

    Thanks so much

    Sky

  2. Saildude
    Member
    Posted 4 years ago #

    Try working through their host, there should be a Technical contact.

    Set up your email options to put all the email from that address into a separate folder so at least you don't have to sort the junk.

  3. Snat
    Member
    Posted 4 years ago #

    Actually a few things you can do. Firstly, get your e-mail domain a SPF record for only your server and mail server and nothing else. Then also report the IP address of the sender as spam and high chances are, the website will disappear.

    Now, a website in India however you may have problems with. Can you share with us the website that is doing this ?

  4. skylr
    Member
    Posted 4 years ago #

    Thanks for your replies... I have had no luck thru their domain host.

    I don't want to simply set up spam filters because I fully intend on using this email address for my business when it is fully set-up.

    The offending wordpress blog is:

    http://pet-parrots.parrotsecrets.com/blog

    Unfortunately, I believe they are using a fake "American Name", they don't respond to emails, they have a support ticket system that they also do not respond to.

    They give you an address for refunds: address@parrotsecrets.com and then ask you to mail them your complaint for refund to:

    Nabanipa Roy
    49/2 Purna Das Road
    Kolkata - 700029
    West Bengal, India.

    I am getting comment moderation emails like the one copied below between the dotted lines:

    .................................................................
    A new comment on the post #27 "3 Tips to Stop Your Parrot’s Screaming
    Easily Teach Your Parrot To Talk and Sing" is waiting for your approval
    http://pet-parrots.parrotsecrets.com/blog/?p=27

    Author : Tanna Lofgreen (IP: 173.234.120.33 , 173.234.120.33.rdns.ubiquityservers.com)
    E-mail : Grau3731@ymail.com
    URL : http://topteniphoneapps.info/iphone-app-videos/amateur-surgeon-iphone-app-review-appvee-com/
    Whois : http://ws.arin.net/cgi-bin/whois.pl?queryinput=173.234.120.33
    Comment:
    Newest result of new health care is the do it yourself home surgery kit. I am appalled

    Approve it: http://pet-parrots.parrotsecrets.com/blog/wp-admin/comment.php?action=mac&c=1957
    Delete it: http://pet-parrots.parrotsecrets.com/blog/wp-admin/comment.php?action=cdc&c=1957
    Spam it: http://pet-parrots.parrotsecrets.com/blog/wp-admin/comment.php?action=cdc&dt=spam&c=1957
    Currently 1865 comments are waiting for approval. Please visit the moderation panel:
    http://pet-parrots.parrotsecrets.com/blog/wp-admin/edit-comments.php?comment_status=moderated
    .................................................................

    Thanks again for all your help and advice.

    Sky

  5. skylr
    Member
    Posted 4 years ago #

    Snat... thanks for your suggestions...

    I spoke to GoDaddy support a moment ago and they suggest marking each email that comes in from their wordpress blog as spam and that should help rectify the problem.... depending on their email set-up and IP address.

  6. Get the full headers from the email. You should be able to find the IP address of the site and, with most mail server apps, block that.

  7. Terry
    Member
    Posted 4 years ago #

    Even though they have private registration installed, you can still reach them by email through the whois. You'll see something like this:

    Private, Registration
    domainname.com@domainsbyproxy.com

    Email that address and it will forward to the webmaster.

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