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someone is sending offensive emails through my blog (14 posts)

  1. ScoutHarper
    Member
    Posted 1 year ago #

    I have a blog that is hosted by Bluehost. One of my commenters wrote me today to say she is getting offensive emails from my bluehost/comment address - in other words it comes as a reply to a comment on my blog.
    I've contacted Bluehost and they can't see any malware on the blog. The only way for someone to have this information is to have hacked into my blog and the comment reply plug in or through my email address.

    What do I do?

  2. Andrew
    Forum Moderator
    Posted 1 year ago #

  3. esmi
    Forum Moderator
    Posted 1 year ago #

    Are you using a comment plugin?

  4. ScoutHarper
    Member
    Posted 1 year ago #

    Yes - Comment Reply Notification - which I just deleted.

    And I use Akismet for spam protection.

  5. esmi
    Forum Moderator
    Posted 1 year ago #

    @Andrew Nevins: Whilst I agree that it's wise to check the site, I'd be very surprised if Bluehost haven't already gone through it looking for signs of a hack - hence their comment about no malware. My guess is that someone is simply spoofing the email address.

  6. ScoutHarper
    Member
    Posted 1 year ago #

    How did they get hold of that particular email address (which is through my host?)

  7. ScoutHarper
    Member
    Posted 1 year ago #

    And if it was the plug in - are there other steps I should take?

  8. esmi
    Forum Moderator
    Posted 1 year ago #

    How did they get hold of that particular email address

    If you used it elsewhere, they may have found it. They could simply have guessed it if you used something obvious like info@domain_name. This kind of email spoofing happens all of the time. I regularly get spam that - apparently - I sent to myself.

  9. ScoutHarper
    Member
    Posted 1 year ago #

    Esmi, the spam is going to my commenters as a reply to a comment they made on my blog. And the email shows the original comment. So something tells me it has to do with the plug in maybe?

  10. ScoutHarper
    Member
    Posted 1 year ago #

    I haven't used that address anywhere else - it comes from Bluehost.

  11. esmi
    Forum Moderator
    Posted 1 year ago #

    Did your comment plugin allow people to sign up to receive further comments by email? The name - Comment Reply Notification - would seem to suggest that. If so, then they were not emails sent to your commentators but comments posted to your site that your commentators asked to receive via email.

  12. ScoutHarper
    Member
    Posted 1 year ago #

    Yes, it did. But the emails to my commenters came from my host address with the addition of the offensive comment. When I go to the blog to look for the original comment, I can't find any spam reply attached to it. Does that make sense?

  13. ScoutHarper
    Member
    Posted 1 year ago #

    In other words, these are not actual replies (from my blog) to the comments. They are offensive spam sent as a response/reply to the comment.

  14. esmi
    Forum Moderator
    Posted 1 year ago #

    Then they will have come from your site via the comment notification set up by your commentators. You probably didn't see the comments if you were running Akismet.

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