• Resolved martinx

    (@martinx)


    Hello everybody,

    I have got a problem with the social bookmarks. When I put the bookmarks into some field it loads a very long time, but nothing happens. I just have this black screen and it does not stop loading. It looks like it doe not drop the bookmark.
    The sometimes happens with pictures!

    Any ideas, hwat I can do???

    Best regards, Martin

    https://wordpress.org/plugins/wysija-newsletters/

Viewing 5 replies - 1 through 5 (of 5 total)
  • We are very sorry for that, but we had a little bug in the latest version that we already patched and should solve this issue.

    Here’s what you should do:

    1. Go to the WordPress plugins page.
    2. Deactivate MailPoet.
    3. Delete MailPoet.
    4. Install MailPoet again.

    Rest assured you won’t lose any data, the database will not be touched.

    Let us know if that solves your issue.

    Best regards,

    Hi there,

    I have the exact same issue here.

    I have tried your solution as mentioned above and unfortunately this didn’t solve the issue.

    As mentioned on your Support page on mailpoet.com I also have tried this:

    4 steps to diagnose a conflict with our plugin

    Try with another browser Same Issue
    Try with another WordPress theme Same issue
    Disable all other plugins one-by-one until the editor works Same issue
    If you identify the culprit, contact the authors of the plugin or theme

    I also tried the default wordpress theme and this also didn’t solve the issue.

    The rest like: Titles & Text, WordPress Post, Divider (and options),
    Image does work.

    I hope you can resolve this issue, because I really like this plugin but want to add Social Media buttons as well.

    UPDATE!
    I enabled the beta version 2.6.6.4 and it works.
    I don’t know what’s different in the betaversion, but it solved this problem for me. (Still with all plugins turned off and standard theme).

    I am going to try with everything on and will update the results.

    UPDATE 2
    I activated all plugins that I use and activated the Theme I use (Woothemes Artificer)
    With the Mailpoet Beta version adding the social bar to a mail now works.

    Great to hear that.
    I’m closing this topic now.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Social Bookmark not loading’ is closed to new replies.