Blew It

I have been using this plugin for every customer. The move to iThemes has been a disaster to my reputation and my customers web sites. The UI is more cumbersome. And presenting a high priority item like “Your site is not performing any scheduled database backups.” to my customers requires me to remind them a different backup system is being used. And no way to remove an untrue statement. Same with 24×7 access. I buy and support premium plugins but any plugin that creates a lot of questions with my customers and worse yet impacts the admin functions in a negative way has me deleting that plugin. I believe in redemption though I am not sure what iThemes can do to make this right.