WordPress.org

Ready to get started?Download WordPress

Forums

[closed] Slow website, kapstadt.org (6 posts)

  1. ritztrade
    Member
    Posted 8 months ago #

    To whom it may concern,

    WordPress was recommended 1.5 years ago to us, because our old website was outdated.

    Today we are a very unhappy company using word press on 2 of our websites, only to hear from our
    clients in Germany that our website is very slow to respond and we are loosing a lot of people, because
    surfing on our site is not fun at all.
    Is there anything that we can do, to speed up our kapstadt.org?

    Your help or referral would be appreciated a lot

    Kind Regards and greetings from Cape Town

    Ernst Weinert

  2. esmi
    Forum Moderator
    Posted 8 months ago #

    Have you tried:

    - deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    - switching to the default theme to rule out any theme-specific problems.

    - resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

  3. ritztrade
    Member
    Posted 8 months ago #

    thanks a lot Esmi,

    We are scared that this will kill our website completely

    Regards
    Ernst

  4. esmi
    Forum Moderator
    Posted 8 months ago #

    There is no magic bullet in these situations. This is just the start of basic troubleshooting and is a process of elimination deliberately designed to locate the root cause as quickly as possible by first removing the most obvious and common culprits via a series of (often) temporary steps.

    Your theme & plugin settings are saved in your database and should be retained for future use.

  5. ritztrade
    Member
    Posted 8 months ago #

    Thanks a lot Exmi,

    Would there be perhaps a company that could fix our website?

    Kind Regards
    Ernst

  6. esmi
    Forum Moderator
    Posted 8 months ago #

    Please try http://directory.codepoet.com/ or http://jobs.wordpress.net/

    This topic has now been closed as per the Forum Rules

Topic Closed

This topic has been closed to new replies.

About this Topic

Tags