Support » Plugin: SlimStat Analytics » SlimStat doesn't log some users

  • Resolved pazis

    (@pazis)


    I’m using the latest version. I noticed that SlimStat is not logging some of the users including myself! I just surfed my own site and nothing was logged in SlimStat. It was working with no problem before. I asked a friend to test and he was having the same problem.

    I tested it on 4 websites. 2 of them were newly made sites and SlimStat (latest version) was working correctly.

    Another 2 were heavy sites with a large SlimStat (latest version) database and none of them logged me or my friend, although I have logs from many other users.

    So it actually works for some users not all. Kind of weird. Actually I can’t disable plugins or so to debug the problem on those heavy-loaded sites.

    I know it’s very hard to find out the problem from I’ve provided, but I just think that you’re a genius and you can help! 😀

    https://wordpress.org/plugins/wp-slimstat/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Jason Crouse

    (@coolmann)

    Pazis, I’m assuming you don’t have any filters in the settings, right?

    Thread Starter pazis

    (@pazis)

    I have no filters.

    I guess that most probably it’s because of another plugin.

    I’m trying to find out…

    Plugin Author Jason Crouse

    (@coolmann)

    Yes, that’s what I suspect. Keep us posted.

    Thread Starter pazis

    (@pazis)

    Well,

    I just noticed that my visits get logged but it’s not showing in Spy View. When I filter my username, I can see all logs, but nothing is visible in Spy View. This happens for some other users, too. And most of them use Google Chrome, as I see.

    I still couldn’t find the reason, unfortunately. This was what I’ve found so far.

    Thanks both for you plugin and your help!

    Plugin Author Jason Crouse

    (@coolmann)

    If it’s not showing in Spy View, there could be a problem with cookies. That’s how SlimStat assumes that you’re a human and not a bot.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘SlimStat doesn't log some users’ is closed to new replies.