Dear traypup,
Could you please tell us which version of Photo Gallery are you using? Also please change your website’s theme to a WordPress standard theme and tell us if the slideshow works with it.
Thank you.
Version 1.1.28. I thought that was the most recent. and my apologies, I’m using the twenty fourteen theme with the site in question. No child theme. This is the site: http://alwaysbcreating.com/ You’ll see a big white space on the June 12 post where the photos used to be.
Ok, upon further investigation, here’s what I’ve found…
– The photos that I uploaded and posted on the site in early June have disappeared from the server (wp-content/uploads/photo-gallery/xxx.jpg) altogether. Thumbnails, too.
– The photos that I uploaded and tried to post on the site last week are on the server, and I can see them in the edit screens in the dashboard, but when I preview the post I’m writing, there’s a big empty spot where I should be seeing the images.
Dear traypup,
Gallery should work with this theme. Could you please check on your website’s plugins area, and see if Photo Gallery did not accidentally get deactivated/deleted or uninstalled?
If it is active, and you are facing the issue, please contact us to info@web-dorado.com.
Thank you.
I hadn’t deactivated or deleted, but decided to deactivate and reactivate today and re-upload photos and everything seems to be working ok now. I’m confused but since it’s working now, I’ll just keep an eye on it and let you know if there are any similar issues. Thanks for your response! I’m hoping this will become my photo gallery plugin of choice and, if so, will go pro as soon as the budget allows. 🙂
Dear traypup,
Please let us know in case this problem occurs again.
Thank you.
