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[resolved] slideshows created before update no longer have images (8 posts)

  1. courtney nhc
    Member
    Posted 1 year ago #

    Hi! I just discovered that all of the images in my slideshows that were created before the recent update have been deleted (or at least, they're not in the slideshow anymore). Can I get those back, or do I have recreate all of them?

    http://wordpress.org/extend/plugins/slideshow-jquery-image-gallery/

  2. Stefan Boonstra
    Member
    Plugin Author

    Posted 1 year ago #

    Hi,

    If you updated from a version higher than 2.0.1 to a newer version and your slideshows were deleted, there's probably been some error that caused the data to become corrupted. This shouldn't usually happen, but it's not possible to retrieve your old slideshows after a data corruption.

    I'm terribly sorry.

    Best regards,
    Stefan

  3. courtney nhc
    Member
    Posted 1 year ago #

    Ok! There's not that many, so it shouldn't take me too long to fix it. I just wish I noticed sooner!

    Thanks!

  4. courtney nhc
    Member
    Posted 1 year ago #

    Hi again! So, all of the images are still in my library and are attached to the slideshows. The slideshows still exist, they're just not showing the images that are attached to them. Does that change anything in your answer? Just thought I should check!

  5. Stefan Boonstra
    Member
    Plugin Author

    Posted 1 year ago #

    So you have updated from a version that predates at least version 2.0.0?

    Then you may want to deinstall and reinstall the plugin, perhaps something went wrong when porting the versions. (Version 1 used a very different slide system than version 2 does.)

  6. courtney nhc
    Member
    Posted 1 year ago #

    I'm not sure which version was the first one I installed. I haven't been using for all that long.

    But I just deactivated and reactivated the plugin, and that seems to have fixed it!

  7. Stefan Boonstra
    Member
    Plugin Author

    Posted 1 year ago #

    That's great to hear!

  8. courtney nhc
    Member
    Posted 1 year ago #

    Yes! I'll have to remember to try that first when things like this happen in the future.

    Thanks for your help!

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