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Customizr
[resolved] Slider, lightbox effects, autoscale effects not working (18 posts)

  1. alikaylan
    Member
    Posted 9 months ago #

    With Customizr 3.0.14, I cannot get sliders lightbox or autoscale effects working. When I go to the Customizr demo on the theme developer's site, they all work, so I know it is not a browser problem. Slider does not slide. When right arrow is clicked, the page just shifts down, instead of going to the next image. (http://kaylan.org)

    - Images are properly sized.
    - Sliders are made per the instructions
    - running on web site configured with cpanel (the main suspect)

    But also:

    - images are not retina quality.

  2. alikaylan
    Member
    Posted 9 months ago #

    Just to add to it, I have tried turning off all plug-ins. No luck. The demo slider also does not work, which makes me think that it may be related to cpanel.

    PS. my wp-includes directory has no write permissions (555) by design, if that means anything.

  3. alikaylan
    Member
    Posted 9 months ago #

    And images have been regenerated using "regenerate thumbnails" plugin...

  4. rdellconsulting
    Member
    Posted 9 months ago #

    Did it work with 3.0.13? Sounds like a dodgy install/update at this point.

  5. alikaylan
    Member
    Posted 9 months ago #

    Did not have 3.0.13. Just switched themes.

  6. nikeo
    Member
    Theme Author

    Posted 9 months ago #

    Hi,
    For some reasons, the jQuery script is redirected to this url :http://kaylan.org/home/ethnosyn/public_html/kaylan.org/ where it is not found.

    Are you using a performance plugin or a CDN?

    Anyway : try to disable (temporarily) all your plugins and see if it fixes the bug

    Hope this will help you

  7. rdellconsulting
    Member
    Posted 9 months ago #

    Customizr core will have added into wp-content/themes/customizr.

    Could you try re-installing the Theme? Is it a clean WP install, or could there be any remnants from the Old Theme which may not have been removed and is conflicting?

    I agree, that shouldn't have happened. There's over 200,000 users so don't think it's customizr causing the problem.

  8. alikaylan
    Member
    Posted 9 months ago #

    Nikeo:

    I believe that redirect is the problem. The http address is a mash of my directory structure. The directory structure is correct:

    /home/ethnosyn/public_html/kaylan.org/

    But the http address should really be:

    http://kaylan.org/

    And no, I tried with all of the plug-ins turned off. How can I repoint the jQuery?

    rdellconsulting:

    I can reinstall, and in fact will try...

  9. rdellconsulting
    Member
    Posted 9 months ago #

    Reset Permalinks?

  10. alikaylan
    Member
    Posted 9 months ago #

    rdellconsulting:

    Reinstalled the theme. Did not resolve. Reset the Permalinks by switching away and switching back. Did not resolve.

    Nikeo:

    All plugins are off.

    Checked .htaccess. Don't see anything there. jQuery needs to be fixed, but how? Thanks...

  11. alikaylan
    Member
    Posted 9 months ago #

    Additionally, I set-up a wild card redirect from:

    http://kaylan.org/home/ethnosyn/public_html/kaylan.org/

    http://kaylan.org/

    But that doesn't resolve the issue either.

  12. nikeo
    Member
    Theme Author

    Posted 9 months ago #

    Well hard to say but it looks like a server misconfiguration. You have an unwanted redirection when trying to access jQuery : http://kaylan.org/wp-includes/js/jquery/jquery.js

    Did you try with other themes? It should not be related to Customizr

  13. alikaylan
    Member
    Posted 9 months ago #

    I did not see this issue with other themes, but it does not mean that there is not a configuration issue. I actually believe that there is.

  14. alikaylan
    Member
    Posted 9 months ago #


  15. alikaylan
    Member
    Posted 9 months ago #

    OK. I reinstalled WP from scratch, and all of the issues went away. I am not really sure what the issues were, but glad it is over. Thanks for your help and support.

  16. nikeo
    Member
    Theme Author

    Posted 9 months ago #

    I am glad it finally worked.
    If you have appreciated the help please consider give the theme a review. This would be a really nice way to say thank you! (you don't have to of course, just if you feel like it! ;-) )

  17. alikaylan
    Member
    Posted 9 months ago #

    Added a review. I really do think this is a great theme. Thanks for your support as well. Kind regards.

  18. nikeo
    Member
    Theme Author

    Posted 9 months ago #

    Many thanks for taking your time to write this review alikaylan! Really happy to read you!

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