• Resolved GiaP

    (@giap)


    Hi I’m using the Vantage theme and both the theme and the Meta Slider plugin are most up to date versions as of today. The problem is when I upload images, they appear in the media upload window just fine but when I click “Add to slider”, I get a big fat nothing.

    The images won’t appear anywhere except for the media library. I’ve tried to re-upload them but no success. Please help, I need to resolve this soon. I REALLY appreciate your plugin and your time!
    GiaP 🙂

    http://wordpress.org/plugins/ml-slider/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hi GiaP,

    Please could you try disabling the other plugins you have installed? See if it works (it hopefully should..), then re-enable them one by one. Hopefully you’ll be able to narrow down the conflict to a single plugin. Let me know which plugin it is and I’ll take a look to see what the problem is.

    If it’s not working even with other plugins disabled, please could you send me some admin login details (http://www.metaslider.com/support) and I’ll take a look.

    Regards,
    Tom.

    Hello Tom

    I I have exactly the same problem as described here.

    I disabled all the plugins and still not save images in the slider

    The site is new as wp, I’m testing the Vantage theme. Obviously the slider is new too.

    I erased all images of the slider and I got back up them under another name. neither works

    thank you in advance for your help.

    Hi Tom!

    It seems that the error is mine (Or of my WordPress installation -which in any way is my mistake-)

    Since I had not entered any post (I had only pages), I did not realize that it was not possible to assign categories to the posts.

    I’ll do what you suggest me: Uninstall the wordpress and start over.

    I will try again using the Vantage theme and your Meta Slider plugin, because I really think it’s great 🙂 but I promise to you that I will check first if I can enter the posts to categories.

    Thank you very much indeed for your help and I will comment what happens when I finish reinstalling all and try everything again.

    And of course, I offer (please accept) my apologies because I really did not realize of this error.

    Your support, advice and help is really great and I appreciate that.

    Thank you!

    Quick update on this (agza has been in touch).

    The root of the problem was it was impossible to tag posts to categories (Meta Slider uses the same functionality to tag slides to slideshows).

    I didn’t manage to figure out why, but I suspect it could be the rules that BulletProof security added to .htaccess. Even when Bullet Proof is disabled, the rules are still there, so it wasn’t as simple as disabling that plugin and testing.

    If you’re having similar problems, check you can add tags and categories to standard Posts, if you can’t then you’ll need to find out why – try disabling plugins

    A clean install of WordPress seems to have fixed it.

Viewing 4 replies - 1 through 4 (of 4 total)
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