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[resolved] site twice in stats (4 posts)

  1. bageletparisbrest
    Member
    Posted 1 year ago #

    Hi,

    My site appear twice in stats tab in wordpress.com and it records stats on none of them since the 25th of December (i think it is the day i updated jetpack). it works once on the 30th of December when i deactivated and reactivated jetpack. But since even in deactivated and reactivated it doesn't work.

    But it is working on the same wordpress account for other site i have.

    can you erase the 2 entries to make stats work again? is there a way to keep stats this time?

    i disconnect and remove jetpack in the main time.

    i already had this problem : http://en.forums.wordpress.com/topic/site-twice-in-stats?replies=26#post-1072091

    regards,

    Laurent
    Blog url: http://www.ioualalen.com/wordpress

    http://wordpress.org/extend/plugins/jetpack/

  2. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    I had a look at your site, and it seems to be linked to the correct Blog ID now.

    Is there anything else I can do to help?

  3. bageletparisbrest
    Member
    Posted 1 year ago #

    Yes can you tell me why i had those 2 entries, is there something i should check in my configuration or take care of?

    Because this is the 2nd time...

  4. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    This can happen when you create 2 connections with 2 different site URLs. One of them might have been ioualalen.com/wordpress, while the other was ioualalen.com.

    To avoid such issues, it's best to avoid copying Jetpack options from one blog to the other. Instead, activate Jetpack and connect it to WordPress.com when you start a new site.

    I hope this helps.

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