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Site theme hacked, replaced it, but can't fix 1 blip on the header : (. (7 posts)

  1. silvrrwulf
    Member
    Posted 2 years ago #

    Hi all! I've inherited this website from a designer who abandoned it, and recently the site was compromised and dropping a java Trojan on visitors. After a bit of research I found it was the theme, so I reinstalled the theme from a backup. Now, however, I get that "no categories" link at the top left. I've been through the theme's options over and over again, and I go have categories programmed into wordpress, so I'm a bit stuck. any quick advice you guys can offer me?

    the website is acadianaviation.com

    Thanks!

    ~LW

  2. esmi
    Forum Moderator
    Posted 2 years ago #

    I'm sorry but as you are using a commercial theme, you need to seek support from the theme's vendors.
    http://templatic.com/support

  3. The Hack Repair Guy
    Member
    Posted 2 years ago #

    Hi,
    It's crazy that people do this, though you have some recommendations.

    1. Contact your web host. If your web host maintains daily and weekly backups, hopefully they will be able to recover your website from prior to this event.

    Once they do so, you'll want to make sure all of your passwords are changed and likewise ensure all scripts on your site are updated.

    2. Web host has no backups Ok, so your web host has no backups. If this is the case, you'll need to log into your website via FTP and start looking around for newly dated files, then work to remove any hacker code you find in them.

    3. Then what? Well, once you clean things up it's time to start looking at future solutions. Proactive security is your friend.

    _x_ Check your scripts for version updates at least once a month.
    _x_ Only host with a web host who maintains "weekly" backups and who does not charge for backup recovery.
    _x_ Install Bulletproof Security and File Monitor Plus so you'll know when changes are made to your website (and it's free).
    _x_ Change your WordPress admin pass and FTP pass at least quarterly (mark your calendar so you won't forget).

    So these are the basics. While you can do a lot more by only hosting with web hosts who make security their top priority (i.e., discuss security on their home page), the above may at least get you back in the game.

    Otherwise, I hope all goes well with you.

    Also, see:
    http://codex.wordpress.org/FAQ_My_site_was_hacked
    http://ottopress.com/2009/hacked-wordpress-backdoors
    http://hackrepair.com/blog/hackrepair-com-security-tips-and-hack-notes
    http://www.unmaskparasites.com/

  4. esmi
    Forum Moderator
    Posted 2 years ago #

    What does any of that have to do with a theme issue post clean-up?

  5. The Hack Repair Guy
    Member
    Posted 2 years ago #

    Client is stuck and has no one to help him get back to the pre-hack situation. Which leaves the easiest course of action (recovering from backup to at least get back to square one).

  6. perezbox
    Member
    Posted 2 years ago #

    silvrrwulf, esmi is right on this one.. the best place is to talk to the theme shop and ask them for some guidance. There are so many different things that could be at play it'd be hard for anyone to give any other advise without looking at the code itself.

    Sorry we can't be of more use.. :(

  7. silvrrwulf
    Member
    Posted 2 years ago #

    you guys rock. I sincerely appreciate everyone' s time. I found when I populate the theme with sample data, the issue disappears, but when I edit said data, it comes back. I'll see if the theme creators will help, but as I inherited the project, I may not have whatever info they need.

    I'll try some of the above as well. Thank you all so much!

    ~LW

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